Note: The job is a remote job and is open to candidates in USA. PingWind delivers professional services and technology solutions to the federal government, including support for the Department of Veterans Affairs. The Product Manager will define and communicate product vision, strategy, and roadmap while managing requirements, delivery, backlog prioritization, risks, metrics, security compliance, and a small team of product managers.
Responsibilities
- Collaborate with business units and technical stakeholders to gather, document, and prioritize functional and non-functional requirements
- Plan, coordinate, and oversee the end-to-end delivery of product initiatives, ensuring projects are delivered on time, within scope, and within budget
- Build strong relationships with internal teams, external partners, and leadership to align priorities and manage expectations
- Maintain and prioritize the product backlog, ensuring clear definition and acceptance criteria for user stories and features
- Identify, assess, and mitigate risks related to product stability, security, and delivery timelines
- Establish and track key performance indicators (KPIs) to measure product adoption, reliability, and business impact
- Drive ongoing enhancements to the product based on user feedback, analytics, and emerging technology trends
- Ensure comprehensive documentation of product, processes, and features for both technical and non-technical audiences
- Ensure the platform adheres to security, privacy, and regulatory requirements
- Manage a small team of product managers
Skills
- **Required: Clearance:** Public Trust
- **Required Certifications:** N/A
- **Required Education:** Bachelor's Degree in Information Technology or related discipline
- **Required Experience:** 5 years of relevant experience; Degree may be substituted for 8 years of experience
- Bachelor's degree in Computer Science, Information Systems, Business, or related field
- 5+ years of experience in product management or IT project management, preferably with API platforms or integration technologies
- Experience in large-scale enterprise environments
- Strong understanding of APIs, microservices architecture, and API management tools
- Experience with cloud platforms (i.e. AWS, Azure)
- Knowledge of DevOps practices and CI/CD pipelines
- Proven track record of delivering complex IT projects or products in an Agile environment
- Excellent communication, collaboration, and stakeholder management skills
- Experience with backlog management tools (e.g., Jira, Azure DevOps) and project management methodologies (Agile, Scrum, Kanban)
- Strong analytical and problem-solving abilities
- Experience working with cross-functional teams, including engineering, QA, security, and business stakeholders
- Experience managing and leading teams
- Previous experience implementing complex API solutions for Federal health clients
- Previous experience delivering high-availability systems
- Outstanding written and verbal communication skills
- Expert communication and client management skills
- Self-motivated, detail-oriented, and organized
- Strong research, analytical, and problem-solving skills
- Flexible, able to adapt to different customer groups and expectations
- Outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results
- U.S. Citizenship; Ability to obtain Public Trust clearance
- Master's degree preferred
- Familiarity with security, authentication, and authorization standards (e.g., OAuth, JWT) is a plus
Benefits
- Paid Federal Holidays
- Robust Health & Dental Insurance Options
- 401k with matching
- Paid vacation and sick leave
- Continuing education assistance
- Short Term / Long Term Disability & Life Insurance
- Employee Assistance Program through Sun Life Financial EAP Guidance Resources
- Fully remote position
Company Overview