Note: The job is a remote job and is open to candidates in USA. The company is an early-stage health and wellness business building a platform to make medical therapies more accessible and affordable. The Product Manager will own the end-to-end member journey, define roadmap priorities, and deliver high-quality consumer platform experiences. The role focuses on improving retention, engagement, and member satisfaction through data-informed iteration, experimentation, and AI tooling.
Responsibilities
- The Product Manager will own the full member journey end to end, from a user's very first touchpoint through years of ongoing engagement, defining roadmap priorities and translating strategy into high-quality shipped experiences
- Working directly with the CEO, design, engineering, and clinical and legal stakeholders, you will drive data-informed iteration across retention, engagement, and member satisfaction at pace
- You will manage the expanding complexity of the platform, designing and running rapid experiments to understand member behaviour and using AI tooling as a core part of how you work
Skills
- Strong product management experience, with a strong track record of managing consumer or direct-to-consumer platform products from concept through to product-market fit
- Demonstrated ability to move conversion, retention, and lifetime value metrics within subscription or membership-based businesses
- Comfort operating with high autonomy in early-stage, fast-paced environments
- The role is fully remote, and requires candidates to be based in the US
- Familiarity with regulated or telehealth industries is a strong advantage
Benefits
- Competitive equity package
- Fully remote working, with candidates needing to be based in the US
Company Overview