Note: The job is a remote job and is open to candidates in USA. DealerOn is an online marketing company providing services to automotive dealerships across North and South America. They are seeking a strategic and data-driven Product Manager to contribute to product strategy and deliver high-impact SaaS solutions that create value for dealerships and consumers.
Responsibilities
- Contribute to and manage product strategy, priorities, and roadmap initiatives aligned with customer needs and company objectives
- Evaluate market opportunities, customer pain points, competitive trends, and business goals to inform product decisions
- Partner with leadership and stakeholders to balance strategic priorities, technical feasibility, and customer value
- Define success metrics and key performance indicators (KPIs) for products and features
- Lead customer discovery efforts including interviews, workflow analysis, usability testing, and feedback synthesis
- Develop a deep understanding of dealership operations, digital retail workflows, and consumer shopping experiences
- Translate qualitative and quantitative insights into actionable product recommendations and roadmap opportunities
- Identify opportunities to improve user experience, conversion, retention, operational efficiency, and customer satisfaction
- Create clear and detailed user stories, acceptance criteria, process flows, and functional requirements
- Collaborate closely with Engineering and UX teams throughout the development lifecycle to ensure successful delivery
- Facilitate backlog refinement, sprint planning, prioritization discussions, and release readiness activities
- Triage and prioritize product feedback, enhancement requests, and defects based on customer and business impact
- Partner with Support and Operations teams to identify recurring product issues and opportunities for improvement
- Support feature launches through validation, communication, and post-release analysis
- Monitor feature adoption, engagement, retention, and product performance metrics to identify optimization opportunities
- Partner with Product and Analytics teams to evaluate product performance using dashboards, reporting tools, and customer data
- Use dashboards, customer insights, and market data to inform roadmap and prioritization decisions
- Collaborate with Product, Engineering, UX, Marketing, Sales, Customer Success, Support, and Operations teams to align priorities and deliver successful outcomes
- Communicate roadmap direction, release plans, and product updates clearly to internal and external stakeholders
- Support go-to-market readiness activities including product enablement, release documentation, and internal training
- Influence decision-making and drive alignment across stakeholders with competing priorities
- Leverage AI-assisted tools and emerging technologies to improve product research, documentation, prototyping, workflow analysis, and delivery efficiency
- Build prototypes, workflows, and concept validations using modern AI-enabled product and design tools
Skills
- Bachelor's degree or equivalent professional experience in Business, Technology, Marketing, Engineering, Computer Science, or a related field
- 3–5 years of experience in SaaS Product Management or related software product roles
- Experience working with Agile/Scrum software development teams
- Strong understanding of product discovery, roadmap management, prioritization, and software delivery processes
- Experience writing user stories, acceptance criteria, workflows, and product requirements
- Strong analytical, communication, and stakeholder management skills
- Ability to make informed decisions using customer feedback, product analytics, and business priorities
- Experience collaborating cross-functionally in fast-paced environments
- Proficiency with modern product management and collaboration tools such as Jira, Confluence, Productboard, Aha!, Miro, or similar platforms
- Strong organizational skills and attention to detail
- Experience in automotive retail technology, dealership software, digital retailing, CRM platforms, or automotive marketing solutions
- Familiarity with SEO, SEM, website analytics, lead generation, conversion optimization, or digital marketing ecosystems
- Experience using analytics platforms such as GA4 and Pendo
- Experience leveraging AI-assisted tools such as ChatGPT, Claude, Lovable, v0, Figma AI, or similar technologies
- Experience building prototypes, wireframes, or workflows using Figma, Balsamiq, Miro, or AI-enabled prototyping tools
- Formal product management training or certifications such as Pragmatic, Product School, CSPO, or similar programs
- Experience working in high-growth or fast-paced SaaS environments
Benefits
- Medical, dental and vision insurance
- Company matched 401K plan
- Flexible PTO + Sick Leave
- 6 weeks paid Parental Leave
- 8 Paid National Holidays
- Company-paid basic Life Insurance
- Voluntary supplemental Life Insurance
- Voluntary long-term/short-term disability insurance
- Voluntary Pet Insurance
- Optional Healthcare/Dependent Care FSA Account
Company Overview