[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. Optomi, in partnership with a leading telephony solutions provider, is seeking a Product Manager to oversee its Telephony Portfolio. The role focuses on telephony modernization, Medicaid markets migration, and conversational AI transformation, including business case development, requirements definition, delivery planning, and collaboration with senior stakeholders.

Responsibilities

• Build out business cases and delivery plans
• Define functional requirements and gather high-level requirements based on the roadmap
• Manage a squad and own delivery, acting as product owner alongside SREs
• Maintain the backlog and run agile ceremonies
• Identify cost-saving opportunities and define success metrics for production readiness

Skills

• Standard product management skills with a focus on the contact center domain
• Ability to work with senior stakeholders, including VPs and executives
• Prior experience with conversational or agentic AI is a strong plus

Benefits

• Remote work arrangement

Company Overview

OPTOMI is an IT staffing firm that serves its consultants, clients, and employees through its consultant-focused approach. It was founded in 2012, and is headquartered in Roswell, Georgia, USA, with a workforce of 501-1000 employees. Its website is http://www.optomi.com/.

Company H1B Sponsorship

Optomi has a track record of offering H1B sponsorships, with 7 in 2025, 6 in 2024, 2 in 2023, 5 in 2022, 8 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.