Note: The job is a remote job and is open to candidates in USA. ONEOK is a Fortune 500 company with over 100 years in business, specializing in midstream services. They are seeking a Product Manager who will lead the discovery, strategy, and delivery of digital solutions to improve customer experience and operational performance.
Responsibilities
- Define product vision, strategy, roadmap, outcomes, and success metrics aligned to business goals
- Build business cases and recommendations using customer insights, market analysis, operational data, and financial information
- Monitor product adoption, performance, and business outcomes to guide ongoing strategy
- Partner with stakeholders to identify opportunities, pain points, root causes, and business challenges
- Conduct customer, user, and stakeholder research to understand needs, workflows, and motivations
- Translate insights into clear problem statements, priorities, and product opportunities
- Evaluate business processes, data flows, technology, and organizational impacts as connected systems
- Identify dependencies, risks, bottlenecks, and trade-offs across business domains
- Assess solution options, including build-versus-buy considerations, to support long-term value creation
- Partner with Product Owners, analysts, designers, developers, operations, accounting and business teams to move solutions from discovery through delivery
- Ensure solutions address business objectives and deliver measurable outcomes
- Support launch, adoption, continuous improvement, and value realization
- Build alignment across cross-functional teams and stakeholder groups
- Communicate complex topics clearly for different audiences
- Influence decisions through data, structured analysis, and compelling business recommendations
- Support change management, adoption, and organizational readiness
Skills
- Bachelor's Degree Business Administration (BBA or MBA), Information Technology, Computer Science or related field with specific job related experience
- Master's Degree M.S. or MBA
- 10+ years job related experience with degree; 12+ years directly related experience without degree
- 5+ years of experience in product management, strategic planning and product innovation roles in software products and services, of which 3+ years of experience as an agile Product Owner or Product Manager in software development scrum teams, is required
- Broad IT domain experience in three or more of the following areas: Product Management, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support
- Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria
- Technical background with experience in software development or web technologies
- Hands-on experience in technologies including Atlassian Suite, Microsoft Office Products, Microsoft Dynamics, Figma, and/or InVision
- Knowledge of: product management principles, practices, and processes
- Knowledge of: of the market, competition, and customer needs
- Knowledge of: agile development methodologies and tools
- Knowledge of: technology trends and how they impact product development
- Knowledge of: financial and business metrics to make data-driven decisions
- Ability to: think strategically and plan
- Ability to: make decisions with incomplete information and navigate ambiguity
- Ability to: understand how people, processes, technology, data, and organizational dynamics interact within a larger ecosystem
- Ability to: influence outcomes without formal authority across multiple business functions
- Ability to: have excellent communication and collaboration skills to work effectively with cross-functional teams
- Ability to: define ambiguous business challenges, separate symptoms from root causes, and establish clear, actionable problem statements
- Ability to: evaluate competing perspectives, challenge assumptions, identify risks, and make informed recommendations
- Ability to: have strong project management and organizational skills
- Ability to: drive innovation and new product development
- Ability to: define and articulate product vision and strategy
- Ability to: analyze market trends and customer needs to identify new opportunities
- Ability to: create and maintain a product roadmap that aligns with business objectives
- Ability to: build and manage relationships with internal and external stakeholders
- Ability to: adapt to changing market conditions and adjust product strategy accordingly
- Ability to: lead organization adoption of new processes, tools, and ways of working
- Experience in large scale Agile Software Product Development processes (e.g. SAFe)
- Experience with automated data mining/formatting/coding
- Oil & gas experience preferred but not required
- Previous experience working in a Product Line operational model
- Previous experience as a Product Manager of digital products or in Agile Scrum roles such as Product Owner
Benefits
- Eligible for remote work in one of the following states: Arkansas, Colorado, Georgia, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Wisconsin, or Wyoming.
- Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
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