Note: The job is a remote job and is open to candidates in USA. Kin Insurance is a fast-growing insurtech company focused on simplifying and improving homeowners insurance. They are seeking a Product Manager to enhance the claims experience by owning technology for adjusters and customers, driving innovation through data-driven roadmaps and cross-functional collaboration.
Responsibilities
- Define and own the claims technology product roadmap, balancing near-term feature delivery with longer-horizon whitespace innovation, in close partnership with the rest of the product team, stakeholders, and engineering
- Lead discovery efforts — digging into data, conducting user research, and identifying the highest-impact problems facing adjusters and customers — then translate findings into prioritized product plans
- Drive end-to-end delivery with your dedicated engineering team, from roadmap socialization and story writing through sizing, build, and launch
- Own the rollout and adoption of new features, including stakeholder communications, training, and change management across claims operations
- Define, track, and evangelize the KPIs that demonstrate product success, and use performance data to continuously sharpen your roadmap
- Motivate and connect your development team to Kin's broader mission, ensuring daily work links to meaningful customer and business outcomes
Skills
- 3+ years of software or technology product management experience, including ownership of a roadmap and end-to-end delivery with an engineering team
- Experience working in agile environments at a startup or high-growth company, with the ability to move fast, adapt to shifting priorities, and drive clarity from ambiguity
- Demonstrated ability to use data to drive decisions — including hands-on experience with BI or analytics tools such as Tableau, Looker, or Adobe Analytics
- Experience conducting or closely collaborating on user research, and translating customer insights into product requirements and roadmap priorities
- Track record of communicating complex product plans clearly — written and verbal — to both technical and non-technical audiences
- 6–8 years of total professional experience
- Experience in insurance, insurtech, or claims operations
- Design thinking, innovation methodology, or formal user research background
- Experience with data tools such as Looker, Databricks, and Fullstory
Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
- A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
- Access to mental health support and confidential counseling resources
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
Company Overview