Note: The job is a remote job and is open to candidates in USA. Equinix is seeking a Product Management Associate to support product delivery and incubation programs. The role focuses on partner journey mapping, requirements gathering, data analysis, testing and validation, launch readiness, and collaboration with cross-functional stakeholders and external partners.
Responsibilities
- Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale
- Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area
- Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment
- Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs
- Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision
- Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them
- Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey
- Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams
- Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities
- Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area
- Review functional designs and assess upstream and downstream impacts on the partner experience
- Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications
- Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it
- Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition
- Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready
- Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes
- Prepare initial analyses, findings, and recommendations for review by more experienced product professionals
- Conduct pre- and post-implementation analysis to compare expected partner outcomes with actual results
- Plan, support, and execute user acceptance testing for process and platform changes, including API integrations
- Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience
- Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX
- Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly
- Represent the assigned incubation area in working forums; escalate unresolved issues when additional support or decisions are required
Skills
- Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
- Basic ability to work independently and manage one�s time
- Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods
- Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
- Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc
- Bachelor's degree in business administration or a related field
- 0-2 years experience required
- PMI or PMP certification preferred
Benefits
- REMOTE Role
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