Note: The job is a remote job and is open to candidates in USA. Sure is an innovative company building AI-native infrastructure for insurance. They are seeking a Product Implementation Manager to own the implementation lifecycle for partner programs, coordinating closely with various teams to ensure successful project delivery.
Responsibilities
- Own the overall program timeline end-to-end, coordinating with EPD and the Sprint Planner to keep delivery on track
- Gather and document partner requirements into clear deliverables that EPD can execute on; hand off solutioning when technical decisions arise
- Serve as the primary day-to-day partner contact during implementation projects that continue throughout the lifecycle of the partnership
- Track and communicate project health proactively — flag delays, blockers, and scope risks early and drive resolution
- Craft clear, well-written deliverables including meeting agendas, minutes, and business reviews for internal and external stakeholders
- Maintain a tight feedback loop with the assigned CSM and accurate records in Sure's CRM (Attio)
Skills
- 5+ years in implementation, project management, or program delivery — ideally in fintech, insurtech, or a SaaS platform environment
- Strong written and verbal communication; comfortable owning partner-facing calls and written recaps at an executive level
- Experience managing concurrent projects in fast-moving, cross-functional environments
- Able to operate with influence across Engineering, Product, and Sales without direct authority
- Familiarity with Notion, Linear, or Attio a plus
Benefits
- 🌐 Remote-first culture. We work from home and embrace digital collaboration
- 💥 Impactful work: We're transforming a trillion-dollar industry that touches everyone's lives
- 🤖 AI-forward: We're building the most advanced AI platform in insurance, where our teams use AI to move faster and focus on the work that matters most
- 🏆 Award-winning growth: Named among Deloitte Technology Fast 500, Inc. 5000, Forbes Fintech 50, and CNBC World's Top Insurtech Companies
- 🤝 Culture is everything. Join an incredible team of smart, passionate, collaborative, and driven individuals
Company Overview