Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management company offering a unified cloud HCM platform. The Product Designer will define AI-powered experiences across Dayforce, shaping interaction models, reusable design patterns, and responsible workflows for enterprise users. The role collaborates with Product, Engineering, Research, and Design System teams across discovery, prototyping, validation, and delivery.
Responsibilities
- Design AI-powered product experiences across Dayforce, with a focus on enterprise-related workflows
- Shape interaction models for human + AI collaboration, including how users ask, review, refine, approve, automate, escalate, and recover from AI-assisted actions
- Partner with Product Managers and Engineers to frame ambiguous opportunities, define requirements, structure complex work, and make smart trade-offs across usability, feasibility, trust, and scale
- Conduct discovery, concept testing, and usability testing to understand user needs, mental models, risks, and adoption barriers, with support from UX Research
- Create prototypes and internal demos that make emerging AI capabilities tangible for leadership, Engineering, Product teams, and customer stakeholders
- Develop reusable design patterns and heuristics for agentic experiences, including routing, orchestration, evaluator/optimizer loops, automation, observability, and human-in-the-loop controls
- Translate technical platform capabilities into approachable user experiences, including how users configure, monitor, troubleshoot, and trust agent-driven workflows
- Design for trust, transparency, explainability, user control, permissions, privacy, and responsible AI practices in highly regulated workforce scenarios
- Contribute to the Dayforce Design System by defining how AI should look, speak, behave, recover, and scale consistently across product areas
- Facilitate AI design workshops, critiques, and working sessions that help product pods identify high-value AI opportunities and apply shared AI patterns
- Present work clearly to executives and cross-functional stakeholders, articulating design rationale, risks, open questions, and expected customer value
- Support recruiting processes, including candidate outreach, portfolio reviews, and interviews
- Help define foundational AI experience architecture for Dayforce, not just one feature area
- Design patterns that other product teams can reuse when integrating Assistants, Agents, and AI-powered workflows
- Balance innovation with responsible design, including transparency, control, observability, permissions, escalation, and trust
- Work in a dual mode, building core AI experiences while enabling other teams to apply AI guidance in their domains
- Help Dayforce evolve AI Workspace from a collaboration layer into a platform ecosystem of modular apps, agents, and extensible workflows
- Work within a fast-moving environment where priorities may shift as the AI roadmap matures
Skills
- Experience shipping successful enterprise SaaS products or complex workflow experiences; experience with AI, automation, developer tools, analytics, workflow builders, platform ecosystems, or internal tools is a strong plus
- Comfortable operating in ambiguity and shaping early concepts before all technical or product requirements are fully defined
- Strong systems-thinking skills with the ability to connect individual user moments to broader product architecture, design systems, data flows, permissions, and long-term scalability
- Strong craft in interaction design and product thinking, with the ability to make complex, technical, or abstract capabilities feel approachable and useful
- Ability to flex across product surfaces and problem types, from exploratory concepts to platform foundations to production-ready workflows
- Of the following skills, expert in one, advanced in two, and proficient in two: Interaction Design, Systems Thinking, Information Architecture, Prototyping, UX Writing/Conversation Design, Visual Design, Conducting User Research, Research Insights and Analysis, and Front-end Development
- Understanding of how design work connects to business value, adoption, risk reduction, customer trust, and measurable outcomes
- Experience designing for multiple audiences, complicated workflows, and high-stakes decision-making; HCM, HR, payroll, workforce management, or compliance experience is a plus
- Familiarity with accessibility guidelines, inclusive design practices, and responsible AI considerations such as transparency, bias, explainability, consent, escalation, and user control
- Excellent communication, facilitation, presentation, and collaboration skills, especially when aligning Design, Product, Engineering, Research, Legal, Compliance, and Leadership stakeholders
- Curiosity about AI and a willingness to experiment with new tools and methods while staying grounded in user needs, customer value, and ethical product judgment
- Experience with AI, automation, developer tools, analytics, workflow builders, platform ecosystems, or internal tools
- Experience with HCM, HR, payroll, workforce management, or compliance
- Experience designing AI-powered workflows, agentic experiences, or human + AI interaction models
- Experience creating reusable design patterns that enable other product teams to integrate AI capabilities
- Experience applying responsible AI principles, including transparency, explainability, user control, permissions, and human-in-the-loop practices
Benefits
- Dayforce employees and their families are eligible to participate in medical, dental, vison, and life insurance.
- Dayforce employees are also eligible to participate in a 401k plan (plus match).
- Dayforce employees are also eligible to participate in a Global Employee Stock Purchase Plan.
- Employees receive unlimited Time Away From Work (in lieu of accrued vacation time).
- Employees receive 10 paid US holidays.
- Employees receive up to 80 hours of paid sick time.
- Employees receive 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
- Volunteer days.
- Opportunities to thrive both in your career and personal life.
Company Overview