Note: The job is a remote job and is open to candidates in USA. Napster offers lifelike AI agents that collaborate with customers and employees across digital and physical environments. The Product Analytics Lead will own product measurement by connecting fragmented data, defining trusted metrics and standards, and building dashboards and proof readouts for Product, Sales, Partnerships, leadership, and the board.
Responsibilities
- Define the metrics that matter: activation, usage, deployment success, and the proof signals that show a motion is real
- Own instrumentation across product surfaces, and the data standards that make a number mean the same thing everywhere
- Measure deployment success and POC-to-order proof signals
- Build and maintain the dashboards and proof readouts leadership and the board use to make product and investment decisions
- Set data standards so metrics mean the same thing across teams
- Decide what is worth measuring, and say what the data actually shows
- Audit existing instrumentation, connect the scattered signal, and define the metrics for our priority motions
- Ship the first dashboards and proof readouts, and create a proof-readout template the org can reuse
- Dashboard adoption across product and leadership teams
- Increased trust in metrics as the basis for decisions
- Fewer prioritization debates driven by anecdote instead of data
- Clearer, more consistent proof signals across motions
Skills
- • Experience leading product analytics or data/BI functions at a B2B software company
- • Strong SQL and dashboarding skills (e.g., Looker, Amplitude, Mixpanel, or similar), plus the judgment to know what's worth measuring
- • Track record building instrumentation and metrics from a fragmented or immature data environment
- • Ability to define data standards that hold up across multiple teams and motions
- • Experience presenting metrics to leadership or board audiences in a clear, defensible way
- • Skeptical, evidence-first mindset — comfortable telling leadership what the data actually shows, not what's convenient
- Location: Anywhere in US, NYC preferred
Benefits
- Flexible vacation time with 10 company holidays
- Robust medical, dental, and vision plans for you and your dependents
- Disability insurance
- Life insurance
- FSA benefits
- Access to Teladoc and an EAP
- Paid parental leave
- 401(k) Plan with pretax contributions
- Equity opportunities
Company Overview
Company H1B Sponsorship