Note: The job is a remote job and is open to candidates in USA. HubSpot is an AI-powered customer platform that provides software, integrations, and resources to help businesses grow. The Principal Technical Program Manager, Pricing & Monetization will lead complex technical programs supporting HubSpot’s hybrid monetization platform, including pricing, usage metering, billing, invoicing, and compliance. The role connects Pricing Strategy, Engineering, Finance, Product, and Go-to-Market teams while influencing executive decisions and mentoring technical program managers.
Responsibilities
- Lead the portfolio strategy and execution for HubSpot's hybrid monetization platform, including contracts, usage metering, billing, invoicing, and related systems
- Partner with Fintech Engineering leadership to define program priorities, align technical roadmaps with pricing strategy, and drive execution across Metronome, UBB metering, and billing infrastructure
- Ensure pricing initiatives are planned, sequenced, and implemented with appropriate SOX controls, audit readiness, and revenue recognition requirements
- Lead complex, cross-functional programs supporting initiatives such as AI and agent monetization, HSOC seat packaging, usage-based billing, and credit infrastructure
- Maintain portfolio-level visibility across pricing and monetization programs, proactively identifying risks, dependencies, and sequencing decisions while communicating executive-ready updates
- Serve as the primary bridge between Pricing Strategy and Engineering, ensuring pricing decisions are technically feasible, scalable, and operationally sustainable
- Translate engineering constraints into strategic insights that improve pricing governance and reduce downstream technical or compliance debt
- Develop scalable governance processes and enablement that improve proposal quality, increase decision velocity, and reduce off-process work across Product and Go-to-Market teams
- Champion customer value by ensuring monetization strategies balance business objectives with transparent, customer-centric product experiences
- Influence executive discussions through the Pricing Governance Board by providing clear recommendations, trade-offs, and implementation guidance
- Leverage AI and automation to streamline governance workflows, improve operational efficiency, and increase focus on strategic decision-making
- Build trusted relationships with executive stakeholders across Pricing, Engineering, Finance, Product, and Go-to-Market organizations while mentoring Technical Program Managers and elevating program management practices across HubSpot
Skills
- Significant experience leading complex, enterprise-scale technical programs with multi-year scope and company-wide impact
- Deep understanding of SaaS pricing, billing, and monetization systems, including usage-based billing, subscription models, credit systems, invoicing, and hybrid pricing models
- Experience driving cross-functional governance and operating models that balance execution speed with operational rigor and compliance
- Demonstrated ability to influence senior executives and operate independently with VP- and executive-level stakeholders
- Experience managing portfolios of highly interdependent technical programs across multiple organizations
- Strong technical acumen with the ability to partner effectively with Engineering leadership and influence architectural decisions
- Proven ability to align Product, Pricing, Engineering, Finance, and Go-to-Market organizations around shared priorities without direct authority
- Exceptional communication, facilitation, and organizational leadership skills
- Commitment to developing others and raising the standard of technical program management through mentorship and coaching
- Experience supporting SOX compliance and revenue recognition programs within a SaaS environment
- Experience with Metronome or similar usage-based billing and monetization platforms
- Experience leading pricing and packaging transformations involving subscription, usage-based, and consumption-based monetization
- Familiarity with AI product monetization, agent pricing, and usage metering strategies
- Experience partnering with Internal Audit and Finance organizations to establish scalable governance and compliance processes
Benefits
- Some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
- Some roles may also be eligible for overtime pay.
- Remote work arrangement for eligible U.S.-based employees.
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