Note: The job is a remote job and is open to candidates in USA. ServiceNow is hiring a Principal Solution Consultant to support Moveworks solution sales. The role guides technical solution positioning and delivery during sales cycles, leads customer discovery and demonstrations, and partners with Sales, Product Management, and other teams to drive customer outcomes and revenue.
Responsibilities
- Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
- Develop client partner relationships
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- A solid understanding of cloud architecture and RESTful APIs
- Scripting or coding experience is beneficial to build prototypes of bespoke customer use-cases and integrations into systems unsupported by out-of-the-box Moveworks connectors
- 10+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Familiarity with RPA, iPaaS, low-code/no-code tools is a plus
Benefits
- Remote work arrangement
Company Overview
Company H1B Sponsorship