Note: The job is a remote job and is open to candidates in USA. Parsons Corporation is an infrastructure services company that designs, delivers, and modernizes critical infrastructure connecting and protecting communities. The Principal Program Manager will oversee rail and transit maintenance contracts, elevator and escalator equipment performance, safety and regulatory compliance, asset management, contractor performance, and capital planning. The role also includes field inspections, KPI analysis, stakeholder coordination, procurement support, and executive reporting.
Responsibilities
- Protect passenger and employee safety through effective maintenance oversight
- Improve equipment reliability and availability
- Verify contractor compliance with contract requirements and service level agreements (SLAs)
- Monitor maintenance quality, response times, and equipment performance
- Support lifecycle asset management and capital planning
- Assist with contract administration, technical reviews, and dispute resolution
- Ensure compliance with applicable federal, state, and local regulations and accessibility requirements
- Review contractor compliance with contractual obligations
- Evaluate preventive and corrective maintenance activities
- Review staffing plans and technician qualifications
- Verify adherence to maintenance schedules
- Review invoices, work orders, and supporting documentation
- Evaluate change orders and contract modifications
- Provide recommendations regarding contract performance
- Conduct routine and unannounced field inspections
- Observe preventive maintenance activities
- Verify corrective maintenance work
- Confirm proper documentation of completed work
- Review equipment shutdowns and restoration activities
- Verify compliance with maintenance procedures and manufacturer recommendations
- Develop and monitor Key Performance Indicators (KPIs), including:
- Provide monthly and quarterly performance analyses identifying trends, recurring issues, and recommended corrective actions
- Perform periodic condition assessments
- Evaluate equipment remaining useful life
- Identify recurring maintenance issues
- Recommend modernization priorities
- Review major repair recommendations
- Validate replacement recommendations submitted by the maintenance contractor
- Verify compliance with applicable safety codes and standards
- Support required inspections and testing
- Review inspection deficiencies
- Monitor corrective actions
- Evaluate lockout/tagout practices
- Review emergency shutdown procedures
- Support accident and incident investigations involving vertical transportation equipment
- Coordinate maintenance activities to minimize impacts on passengers
- Review outage scheduling
- Recommend strategies to reduce service disruptions
- Assist in planning maintenance during non-peak revenue hours whenever practical
- Coordinate with station operations, maintenance, facilities, and accessibility staff
- Monitor elevator availability to support accessibility requirements
- Review contractor response to accessibility-related outages
- Recommend operational improvements that minimize impacts on passengers with disabilities
- Evaluate maintenance practices affecting accessibility
- Maintain equipment condition data
- Support capital improvement planning
- Recommend maintenance optimization strategies
- Technical specifications
- Performance standards
- Bid evaluations
- Technical proposal reviews
- Procurement of future maintenance and modernization contracts
- Weekly coordination meetings (as required)
- Monthly contractor performance meetings
- Quarterly management reviews
- Annual maintenance program reviews
- Emergency response meetings when requested
- Monthly contract performance reports
- KPI dashboards
- Equipment reliability analyses
- Field inspection reports
- Maintenance quality audits
- Safety compliance reports
- Modernization recommendations
- Contractor performance evaluations
- Capital planning recommendations
- Executive summary reports
Skills
- Bachelor's - Degree Engineering or related technical/business field
- 15+ years of related work experience is required
- Previous project management experience on similar or related projects
- 10+ years of experience with elevator and escalator systems
- Demonstrated experience overseeing maintenance contracts for public transit, airports, rail systems, hospitals, universities, or comparable facilities
- Knowledge of applicable elevator and escalator codes and accessibility requirements
- Experience in contract administration and performance auditing
- Expertise in asset management and lifecycle planning
- Strong analytical, reporting, and stakeholder coordination skills
- Project Management Professional (PMP)
- NAESA for Qualified Elevator Inspector (QEI)
- BS in Mechanical Engineering (or approved equal)
Benefits
- Medical
- Dental
- Vision
- Paid time off
- Employee Stock Ownership Plan (ESOP)
- 401(k)
- Life insurance
- Flexible work schedules
- Holidays
- Endless growth opportunities
Company Overview