Note: The job is a remote job and is open to candidates in USA. Vivint is a company focused on smart home technology, and they are seeking a Principal Product Manager, Features to lead product ownership for a high-impact functional domain. The role involves defining product roadmaps, optimizing features based on customer insights, and ensuring alignment between hardware and software components.
Responsibilities
- Develop a granular understanding of how, when, and why customers utilize your specific product features and hardware components daily
- Dive deep into telemetry, system logs, and user data within your domain to track feature adoption, diagnose usage friction, and uncover operational gaps
- Use behavioral data to continuously iterate on and improve existing hardware capabilities and software touchpoints, making the system more reliable and responsive to customer needs
- Define, prioritize, and drive a tactical 1 to 2 year product roadmap, translating near-term strategy into clear, executable feature requirements
- Act as the product glue between hardware development lines and digital application teams, writing detailed product requirement documents (PRDs) and managing the delivery cycle from prototype validation through launch
- Ensure your domain's software and hardware components align with Vivint's overall design language and platform architecture, avoiding siloed features
- Author crisp, high-quality technical documents, feature specs, and business briefs, translating user pain points into precise requirements for engineering teams
- Establish and monitor localized dashboards and success metrics to ensure your product line operates with high availability and excellent customer satisfaction
- Lead day-to-day execution and maintain delivery velocity by partnering directly with immediate engineering squads, UX designers, QA teams, and data analysts
- Maintain clear alignment across your immediate cross-functional peers, managing technical dependencies and escalating core trade-offs or timeline risks to senior product leadership
Skills
- 4–6+ years of technical product management experience, with a proven track record of shipping consumer-facing software features, IoT solutions, or connected hardware modules
- Direct experience leveraging product analytics platforms or working alongside data engineering teams to track, verify, and improve user experiences
- Proven ability to take broad project goals and independently establish a structured execution path, maintaining steady delivery even when technical constraints shift
- Strong proficiency in using data analytics tools to evaluate product health, dissect customer behavior, and justify product prioritization decisions with clear metrics
- Sound technical understanding of software development lifecycles, API interactions, and hardware or firmware constraints required to build connected IoT consumer experiences
- Ability to synthesize complex technical requirements or feature performance data into concise, scannable written updates for engineering peers and product leadership
- B.S. or M.S. in a Technical Field preferred (Computer Science, Electrical/Mechanical Engineering, or a related quantitative discipline)
- Equivalent practical product management experience considered
Benefits
- Position requires in-office presence in Seattle, WA on a hybrid schedule for Monday, Tuesday, Wednesday, and Thursday with a work from home day on Friday. The position will start remote and then will move into the hybrid schedule.
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