Note: The job is a remote job and is open to candidates in USA. Flex is transforming the moving, storage, and last-mile delivery industry through a technology-driven platform. The Principal Product Manager will own a core product area, define its strategy and roadmap, collaborate with engineering and operations teams, use data to drive iteration, and communicate progress and tradeoffs to leadership.
Responsibilities
- Product Roadmap: Define and drive the roadmap for your product area, aligning it with company-wide growth goals
- Cross-Functional Partnership: Work day-to-day with a senior engineering team to translate business and operational requirements into clear technical specs, balancing speed with long-term architectural health
- Operational Feedback Loops: Build tight feedback loops with operations and support teams to identify friction points and prioritize fixes that improve reliability and reduce churn
- Data-Driven Iteration: Define and track the metrics that matter for your product area, and drive a roadmap grounded in those numbers, not intuition
- Executive Communication: Clearly communicate product strategy, tradeoffs, and progress to leadership, ensuring alignment across a fast-moving organization
Skills
- This role is open to USA remote, with need-based travel to our offices
- Regardless of location, you'll be expected to work EST hours
- Applicants must be currently authorized to work in the United States on a full-time basis
- 10+ years of product management experience which must include a track record of owning and growing a product at scale
- Strong understanding of 2-sided marketplace operations, gig worker platforms, e-commerce online to offline workflows, and the technology stacks that power them
- Proven ability to translate complex business problems into actionable product specifications using data-driven insights
- Strong track record of utilizing deep analytical intelligence to track product performance, and rapidly iterating to optimize the products
- Familiarity with user behavior analytics tools is required
- Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder
- Exceptional ability to lead by influence within the organization
- A Bachelor's degree in Business, Engineering, or a related field
- A Master's degree or MBA is a bonus
Benefits
- USA remote work arrangement, with need-based travel to company offices
- Work EST hours regardless of location
Company Overview