Note: The job is a remote job and is open to candidates in USA. LivePerson is a leader in enterprise conversational AI and digital transformation through its Conversational Cloud platform. The Principal Engineer, AI Architect will shape the company’s AI vision by architecting and building next-generation Generative AI solutions, leading engineering teams, and partnering with Product to deliver scalable cloud-native products.
Responsibilities
- Architect and build next-generation Conversational AI products that push the boundaries of what's possible
- Lead and mentor engineering teams, setting technical direction and best practices
- Partner with Product to shape requirements and translate vision into scalable solutions
- Design cloud-native architectures that are resilient, scalable, and built for the future
- Integrate cutting-edge AI tools and services, championing their adoption across the team
- Drive engineering excellence through comprehensive test automation and quality-first delivery
Skills
- 13+ years building full-stack applications with Java and Node.js (Python and Vue.js are a plus)
- Bachelor's or Master's degree in Computer Science, Communications, or related field
- 7+ years designing and architecting enterprise-grade SaaS Products
- 5+ years shipping AI products to production
- Deep experience with cloud platforms (GCP experience is a plus)
- Proven track record leading engineering team as technical expert
- Background in data analytics and reporting tools, especially for contact centers and conversational analytics (nice to have)
Benefits
- Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.
- Wellness resources and programs including our EAP plan.
- Access to a confidential and free Employee Assistance Program (EAP), providing professional counseling.
- 401(k) Retirement Plan.
- HSA & FSA Plans to help plan for health-related expenses on a pre-tax basis.
- Employee Stock Purchase Program (ESPP), including a discount on company shares.
- Basic and supplemental life insurance.
- Accidental Death & Dismemberment (AD&D) insurance.
- Long-term and short-term disability insurance coverage.
- Legal plan.
- Identity theft protection plan.
- Critical illness supplemental insurance.
- Access to internal professional development resources.
- Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
- Paid public holidays.
- Generous parental leave policy, including maternity/paternity support and fertility services.
- Remote-First Model: This role is fully remote (#LI-Remote), offering work-life balance and flexibility.
- Dedicated WeWork space for employees who wish to meet colleagues or collaborate in person.
Company Overview
Company H1B Sponsorship