Note: The job is a remote job and is open to candidates in USA. Hiver is an AI-driven customer service platform, and it is seeking a part-time Finance Operations & Sales Support Associate to support its Sales team with finance and operational activities. The role focuses on invoicing, payment tracking, customer and vendor coordination, issue resolution, record maintenance, and other finance-related operational tasks.
Responsibilities
- Raise and manage customer invoices accurately and on time
- Coordinate with vendors for onboarding and collect the required information/documents
- Confirm and track customer payment receipts
- Respond to and resolve customer queries related to invoices, payments, and receipts
- Handle ad-hoc finance and operational queries from the Sales team
- Coordinate with internal stakeholders to resolve pending issues
- Maintain accurate records and follow up on pending invoices, payments, or documentation
- Support the Sales team with other finance-related operational tasks as required
Skills
- Good written and verbal communication skills
- Strong attention to detail and accuracy
- Comfortable working with Excel/Google Sheets
- Good organizational and follow-up skills
- Ability to manage multiple requests and prioritize tasks
- Comfortable communicating with customers, vendors, and internal teams
- Ability to work independently and take ownership of assigned tasks
- Must be available to work from 9:00 PM to 2:00 AM IST
- Prior experience in finance operations is preferred
- B.Com, M.Com, MBA, or a related qualification preferred
Benefits
- USA Remote
Company Overview