Note: The job is a remote job and is open to candidates in USA. Vizient is a healthcare performance improvement company providing Data & Digital subscriptions and analytics solutions. The Principal, Data & Digital Account Management role manages strategic relationships across assigned accounts, leads renewals, identifies growth opportunities, and partners with internal teams to improve client performance in cost, quality, and market strategy.
Responsibilities
- Develop and maintain a strong network of relationships at assigned accounts, emphasizing quality, operations, and strategy decision-makers
- Provide data-driven insights and market intelligence to differentiate Vizient as a trusted advisor and leading performance improvement partner for leading hospitals and health systems
- Provide proactive thought leadership and convincing insights that compel decision-makers to deepen engagement with Vizient and better leverage membership resources
- Understand the members’ unique strategic priorities and lead the development of Data & Digital account plan, in coordination with service delivery, sales, and enterprise account teams, and manage the successful execution of the plan (with colleagues)
- Identify service and solution growth opportunities, demonstrating awareness of the breadth and depth of Vizient’s Data & Digital and broader solutions
- Partner with Vizient experts to improve providers’ performance in cost, quality, and market performance (strategy)
- Provide voice-of-the-customer feedback to colleagues (product management, marketing, and other senior leaders) to enhance product development
- Lead the client through the renewal contracting process and partner with colleagues in contracting, finance, legal, and service delivery to deliver on-time renewals for the member
- Proactively identify service and renewal risks. Collaborate with teams internally to develop and execute strategies to mitigate risk
- Maintain accurate renewal revenue tracking and forecasting
Skills
- 10 or more years of relevant experience required
- Experience in account management and building strategic partnerships with c-suite required
- Proven track record in managing complex multiple accounts and driving revenue required
- Excel at strategic planning, developing actionable plans, and mitigating risks
- Possess an executive presence with excellent communication and presentation skills
- Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables
- Relevant degree preferred, advanced degree a plus
- Healthcare clinical and operational experience preferred
Benefits
- Extensive opportunities for personal and professional development
- This position is also incentive eligible.
- Vizient has a comprehensive benefits plan.
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