Note: The job is a remote job and is open to candidates in USA. EPAM Systems helps enterprises redesign how they operate in the era of artificial intelligence. The Principal, AI-Driven Business Operations will shape the AI-driven business operations offering, define go-to-market strategy, drive commercial growth, and lead client transformation programs involving intelligent automation and agentic AI.
Responsibilities
- Helping to define EPAM's GTM strategy for transformation programs focused on establishing AI-native business operating models — from process design to product development and distribution
- Partnering with sales and presales teams to craft compelling value propositions, shape high-value opportunities and drive contract closure
- Representing EPAM externally at industry events, client roundtables and executive panels to elevate our market position
- Authoring frameworks and publishing thought leadership on AI-driven operations to build credibility and shape industry conversations
- Collaborate with and lead teams at EPAM to deliver tangible business value to our clients by:
- Prioritizing and roadmapping high-impact opportunities across multiple business domains where agentic AI creates measurable return on investment
- Communicating and showcasing the practical value of agentic AI and automation for executive stakeholders
- Leading intelligent automation engagements end to end — from opportunity assessment and design through implementation and scaled adoption
Skills
- Knowledge of the complex inner workings of large enterprises and your keen understanding of industry best practices for AI
- Background blending top-tier strategy consulting with recent hands-on experience in an applied AI or startup environment
- Track record of transforming enterprise operations with AI and automation within the last two years
- Understanding of modern business operations and workflows across multiple functional areas such as R&D, manufacturing, supply chain, finance, legal and human resources
- History of redesigning operating models and leading automation programs that deliver measurable return on investment, including revenue growth and cost optimization
- Business acumen and commercial orientation with the ability to shape narratives, influence pipeline and win major deals
- Communication skills and executive presence with the ability to engage confidently with C-suite leaders and influence strategic decision-making
- Portfolio of published thought leadership, conference talks or a visible professional following in the AI operations space
- Industry expertise in consumer and services, healthcare and life sciences, finance and insurance or energy sectors
Benefits
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
- This position is also eligible for variable compensation incentives.
- This is a remote position with expected travel to support client engagements.
Company Overview