Note: The job is a remote job and is open to candidates in USA. Medtronic is a global healthcare technology company focused on developing medical technologies that alleviate pain, restore health, and extend life. The Principal Field Education Specialist leads the design, development, and execution of clinical and field education programs for field personnel, customers, sales teams, and clinical specialists, with a focus on electrophysiology and cardiac ablation therapies. The role also manages complex cross-functional training initiatives, evaluates program effectiveness, and drives improvements in field readiness and commercial performance.
Responsibilities
- Plans, develops, delivers, and coordinates in-house product training programs for field support personnel and customers
- Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates development of training aids
- Ensures training programs meet company and customer objectives
- Maintains communication with customers to ensure effectiveness of training
- May utilize trainers with technical expertise
- Continuously revises lesson plans to meet new training requirements and ensure technical content remains current
- May be assigned to a core team to assess field needs for new or revised curriculum development utilizing the ADDIE model of instructional design
- Strongly influences the design of new indication and product launch education plans based on business strategy, with a significant focus on functional results
- Designs and executes engaging Field Sales and Clinical Specialist education programs that are targeted, purposeful, and increase electrophysiology knowledge and procedural skills in cardiac ablation therapies to enable commercial success
- Collaborates with cross-functional groups (PACE T&E, Product Marketing, Sales, Product Development, Services, Legal, Quality, and Regulatory) to create education programs, curricula, course materials, and assessments that support business unit strategies and comply with regulatory, quality systems, and Business Conduct Standards
- Demonstrates education effectiveness through systematic program evaluation and continuous improvement strategies
- Works collaboratively with the Physician Education team to develop and deliver new processes, quality standards, and improve team efficiency
- Demonstrates the ability to adapt quickly to shifting priorities to meet evolving business needs
- Drives measurable improvements in field readiness, procedural adoption, and commercial performance through high-quality education programs
- Owns end-to-end planning and execution of complex, cross-functional training programs and initiatives
- Develops and drives integrated program plans, timelines, dependencies, and success metrics aligned to business priorities
- Leads cross-functional stakeholders across global teams to ensure alignment, accountability, and execution excellence
- Proactively identifies risks, resolves issues, and implements mitigation strategies to ensure successful program delivery
- Leverages systems and analytics tools (e.g., Smartsheet) to monitor program health, measure impact, and inform continuous improvement
Skills
- High School Diploma PLUS a minimum 11 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience -OR-
- Associate's Degree PLUS a minimum 9 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience OR-
- Bachelor's Degree PLUS a minimum 7 years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience
- 3 years of EP mapping experience
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- This role requires up to 50% travel to support effective program execution and stakeholder engagement
- Advanced Electrophysiology certification (RCIS or IBHRE preferred)
- Associates degree and above preferred
- Strong working knowledge of EP mapping systems and cardiac ablation therapies
- Instructional design expertise and adult learning methodology experience
- Computer skills: Excel, Smartsheet, Articulate & Rise, Adobe, Camtasia, PowerPoint, Word, Outlook, Teams, SharePoint
- Strong presentation, facilitation, and executive communication skills
- Excellent written communication and content development skills
- Strong collaboration and inclusion mindset across global teams
- Ability to develop and maintain strong relationships with external customers and physicians
- Proven ability to design and deliver impactful training programs
- Experience assessing competencies, identifying gaps, and building curriculum to address performance needs
- Strong understanding of medical device training and education program development lifecycle
Benefits
- This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
- Health, Dental and vision insurance (available to regular employees who work 20+ hours per week)
- Health Savings Account (available to regular employees who work 20+ hours per week)
- Healthcare Flexible Spending Account (available to regular employees who work 20+ hours per week)
- Life insurance (available to regular employees who work 20+ hours per week)
- Long-term disability leave (available to regular employees who work 20+ hours per week)
- Dependent daycare spending account (available to regular employees who work 20+ hours per week)
- Tuition assistance/reimbursement (available to regular employees who work 20+ hours per week)
- Simple Steps global well-being program (available to regular employees who work 20+ hours per week)
- Incentive plans (available to all regular employees)
- 401(k) plan plus employer contribution and match (available to all regular employees)
- Short-term disability (available to all regular employees)
- Paid time off (available to all regular employees)
- Paid holidays (available to all regular employees)
- Employee Stock Purchase Plan (available to all regular employees)
- Employee Assistance Program (available to all regular employees)
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums (available to all regular employees)
- Capital Accumulation Plan, available to Vice Presidents and above, or subject to IRS earning minimums
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
- Remote work arrangement
Company Overview
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