Note: The job is a remote job and is open to candidates in USA. ICF is a global advisory and technology services provider supporting complex challenges through expertise and technology. ICF is seeking a Prevention Manager to lead prevention-focused system improvements across the Office of Refugee Resettlement’s care provider network, including assessments, data analysis, training, technical assistance, monitoring, and continuous quality improvement to prevent child abuse and neglect.
Responsibilities
- Lead the prevention team and provide overall direction, prioritization, coordination, and quality oversight for prevention culture and system-wide improvement activities
- Serve as the primary interface with the PCAN team, coordinating prevention activities with PCAN response functions while maintaining the prevention team's distinct system-improvement focus
- Establish and oversee a structured quality planning and continuous improvement cycle that integrates serious incident report information, monitoring and audit findings, provider performance data, risk indicators, and other qualitative and quantitative information
- Direct system-level assessments of provider protocols, practices, workforce, culture, and climate of safety to identify systemic vulnerabilities and opportunities to strengthen prevention
- Lead development of methodologies and frameworks for assessing prevention culture and safety across the approximately 150-program care provider network
- Synthesize findings across providers and data sources to identify recurring risks, emerging trends, systemic issues, and priorities for intervention
- Translate analysis into actionable recommendations for ORR regarding prevention strategies, provider expectations, tools, training, technical assistance, monitoring, and system improvements
- Oversee translation of PSA, clinical, and child-safety requirements into clear and observable provider practices and role-based expectations
- Guide development and refinement of prevention frameworks, implementation approaches, standardized tools, templates, checklists, monitoring instruments, and reporting mechanisms
- Lead development of strategies for implementing prevention-focused practices within provider workflows, supervision structures, workforce practices, and operational processes
- Provide strategic direction for system-level training and communications designed to reinforce prevention principles, trauma-informed care, and compliance expectations
- Coordinate activities across ORR offices, stakeholders, provider organizations, and SMEs to promote consistent interpretation and application of prevention requirements
- Determine when specialized clinical or other SME input is needed and integrate that advisory input into analysis and recommendations
- Review and approve analyses, recommendations, tools, guidance, reports, briefings, and other deliverables for methodological rigor, consistency, and actionable value
- Establish performance measures and mechanisms for tracking implementation, corrective actions, provider progress, and effectiveness of prevention interventions
- Brief ORR leadership on systemic findings, emerging risks, implementation progress, and recommended actions
- Mentor and supervise Prevention Specialists, promote consistency across assignments, and ensure effective allocation of the four Specialist FTEs across Task 2 priorities
Skills
- A minimum of 7 years' experience working with child welfare populations, including congregate care settings, to improve quality and safety
- Master's degree in social work or related field (bachelor's plus 10 years of relevant experience may be substituted for a master's degree)
- Minimum of 5 years' experience working with immigrating children and families
- Must be able to obtain and maintain a Public Trust Clearance
- Ability to promote and contribute to an equitable and inclusive organizational culture and environment
- Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs
- Excellent verbal, interpersonal and written communication skills
- Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact and diplom
- Knowledge of migrant/refugee issues, particularly related to children
- Experience working for a refugee program
- Prior work experience in a consulting environment
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