Note: The job is a remote job and is open to candidates in USA. Amazon Web Services (AWS) provides cloud computing and enterprise support services to organizations worldwide. The Premium Support Business Development Manager will drive go-to-market strategy and adoption of paid Enterprise Support offerings by analyzing customer needs, developing value propositions, designing commercial experiments, and partnering with sales and ecosystem partners. The role will also quantify return on investment, support cloud adoption initiatives, and manage Enterprise Support Services deals end to end.
Responsibilities
- Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support Services (Enterprise Support, Unified Operations, Migration Services, plus other new products launched throughout the year)
- Analyze drivers of Enterprise Support Services adoption and identify levers for improvement
- Identify, design and execute controlled experiments in driving Enterprise Support Services adoption
- Review and analyze Enterprise Support Services pricing and costing, ensuring savings are passed on to our customers
- Quantify impact of Enterprise Support Services adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption
- Develop and refine sales collateral, reference cases and value proofs for customers and partners
- Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment. In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition
- Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise
- Prepare and present business reviews to the senior Sales and BD management team
- Drive Enterprise Support Services deals end to end with Sales
Skills
- • 5+ years of developing, negotiating and executing business agreements experience
- • Bachelor's degree
- • Knowledge of publisher ad tech stacks and/or advertising technology
- • Experience managing programs across cross functional teams, building processes and coordinating release schedules
- • Experience selling enterprise software or cloud-based applications
- • Experience interpreting data and making business recommendations
- • Experience identifying, negotiating, and executing complex legal agreements
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance, including medical, dental, vision, and prescription coverage
- Basic Life & AD&D insurance
- Option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
- Flexible work hours and arrangements
- Employee-led affinity groups that foster a culture of inclusion
- Ongoing events and learning experiences
- Mentorship and other career-advancing resources
Company Overview
Company H1B Sponsorship