Note: The job is a remote job and is open to candidates in USA. Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. The Premier Account Manager drives measurable revenue retention and expansion across the company’s most strategic provider relationships by owning end-to-end accountability for a defined portfolio of Premier Accounts, leveraging AI to enhance decision-making and client engagement.
Responsibilities
- Develop and execute strategic account plans to drive growth and revenue within the portfolio
- Cultivate strong, long-lasting relationships with key stakeholders across client organizations
- Conduct comprehensive market analysis using advanced AI analytics
- Implement and refine account management processes to enhance efficiency and effectiveness
- Harness AI-powered data analytics to inform decision-making and strategic planning
- Ensure all client interactions and processes comply with industry regulations and company policies
- Lead and mentor a high-performing account management team
- Drive cross-functional collaboration to align product development, marketing, and sales efforts with account goals
- Oversee team performance metrics and implement AI-enhanced feedback systems
Skills
- 4–6 years of experience in pharmaceutical sales, specialty pharmacy account management, or a comparable customer-facing healthcare role with demonstrated ownership of high-value accounts
- Proven track record of driving revenue retention, expansion, and relationship recovery within complex, high-stakes account portfolios
- Demonstrated clinical fluency enabling independent, credible engagement with physicians, pharmacists, and healthcare operators on therapeutic and compliance-related topics
- Experience conducting Executive Business Reviews, managing performance metrics, and maintaining disciplined CRM documentation standards
- Proficiency with Salesforce or equivalent CRM platforms, with a strong emphasis on data integrity and workflow optimization
- Advanced account management expertise integrating AI-driven analytics, CRM systems, and data visualization tools to optimize decision-making, performance tracking, and strategic account planning in complex, high-growth environments
- Strong clinical and commercial acumen with the ability to synthesize therapeutic knowledge, provider workflows, and market dynamics into actionable strategies that drive measurable business outcomes
- Exceptional communication and relationship-building skills, capable of influencing senior healthcare stakeholders while leveraging AI tools to enhance personalization, responsiveness, and engagement quality
- High learning agility with the ability to adapt quickly in regulated environments, applying emerging technologies and insights to continuously improve execution, compliance, and customer impact
- Bachelor's degree in Business, Healthcare Administration, Life Sciences, Marketing, or a related field preferred
Benefits
- Medical, dental, and vision coverage
- Paid time off
- 401(k) matching
- Wellness perks
- IV therapy
- Compounded medications
Company Overview