Note: The job is a remote job and is open to candidates in USA. DocuWare is an innovative company whose solutions digitalize everyday work across a wide range of industries. The Pre-Sales Engineer will support sales within the partner ecosystem by designing, demonstrating, and positioning solutions that leverage Intelligent Document Processing and AI-based automation. The role will also provide technical enablement, manage proof-of-concepts, and communicate market feedback to Product Management.
Responsibilities
- Partner with Sales and Channel teams to support ADPs in technical pre‑sales activities, including discovery, demo configuration, solution design, and proposal development
- Conduct tailored software demonstrations and workshops showcasing the power of DocuWare’s AI‑enhanced and IDP capabilities, connecting use cases directly to customer workflow challenges
- Collaborate with sales representatives and professional services teams to translate business requirements into technical architectures aligned with digital transformation goals
- Assist Professional Services in scoping and quoting implementation projects, ensuring proposed solutions are feasible and value‑aligned
- Deliver technical enablement sessions and training workshops for ADPs—developing them into DocuWare IDP experts who can independently position and demonstrate the platform
- Lead technical discovery, qualification, and needs assessments; support RFP/RFI responses, integrations, and custom configuration scoping
- Prepare and manage proof‑of‑concept (POC) and pilot environments to validate proposed solutions, including testing advanced document AI features
- Partner with Product Management to relay market insight, build business cases for new AI/IDP functionality, and support communication of customer and partner feature requests
- Maintain and document pre‑sales activities in CRM systems, including configurations, technical objections, and engagement outcomes
- Continuously expand technical knowledge of DocuWare’s solution portfolio, IDP stack, AI integrations, and complementary technologies to deliver best‑in‑class consultation
Skills
- Ability to travel three weeks a year outside territory - DocuWorld (locations vary), Beacon NY and within wider territory for team building event
- Ability to travel ocassionally to channel partners (less than 50% of time would be spent in travel)
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 3+ years of experience in pre‑sales engineering, solution consulting, or technical sales support
- Strong understanding of SaaS, cloud architecture, document management, or workflow automation technologies
- Excellent communication skills—able to convey complex technical concepts clearly to both business and technical audiences
- Demonstrated success conducting product demos and proof‑of‑concepts
- CRM proficiency (e.g., Salesforce) and familiarity with sales enablement processes
- Ability to travel occasionally for partner workshops, industry events, or customer visits
- Work Authorizations
- Please note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship
- The territory for this role is nationwide however residence in Eastern Standard Time or Central Time is preferred
Benefits
- Commission with no cap on compensation
- DocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible
- Your choice of 4 medical plans (HDHP, EPO, PPO)
- Short Term Disability (100% company paid)
- Long Term Disability (100% company paid)
- Group Term Life insurance (100% company paid)
- 401(K) with company match
- 12 annual paid holidays and generous PTO plan
- Profit Sharing
- Thorough onboarding & induction period
- Training and development opportunities
- Participation in a positive intercultural company culture with an openness to new ideas
- Virtual instructor led fitness offerings
- Access to Udemy training academy and Tuition Reimbursement
- Flexible Spending & Dependent Care Accounts
- Company events and more
- Mobile work and flexible working hours
Company Overview