Note: The job is a remote job and is open to candidates in USA. FIS is a leading company in the fintech industry that focuses on innovation and inclusivity. The Practice Consultant Senior is responsible for designing practice solutions that align with client needs and business objectives, while also addressing future business challenges and opportunities.
Responsibilities
- Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs
- Designs, enhances and implements practice offering to support specific client requirements and address market opportunities
- Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs
- Consults with clients on the most strategic technology projects within a practice area
- Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations
- Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area
- Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative
- Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty
- Identifies business process improvements for increased efficiency and enhanced client experience
- Ensures practice provides industry thought leadership
- Mentors and develops resources to grow practice knowledge among services organization
- Researches and resolves critical issues related to practice in a timely and professional manner
- Provides technical and business domain expertise
- Works directly with clients and may travel to client sites
Skills
- Bachelor's degree in business administration, management or related discipline or the equivalent combination of education, training, or work experience
- Experience working with Systematics or Profile in a technical or business role
- Excellent organization, team-building, coaching and mentoring, project management and time management skills
- In-depth knowledge and expertise of the assigned practice area and related business
- In-depth knowledge of financial services industry and related practice specialty
- Strong financial management and planning skills
- Requires long-term vision and executive presence
- Strong analytical, statistical and problem-solving skills
- Ability to utilize judgment in decision-making processes and decisions related to job tasks
- Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
- Ability to communicate effectively with all levels of management in an organized, professional manner
- Proven success in building relationships
- Ability to persuade and influence others on the best approach to take
- Willing to travel 5% to 10% or as needed
- Recognized by peer group as a Subject Matter Expert (SME) on the practice specialty
- Must have led or participated
Benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Company Overview