Note: The job is a remote job and is open to candidates in USA. Veteran Enhanced Technology Solutions (VETS) is a Veteran Owned IT Implementation company dedicated to supporting Veterans' transition into IT careers. The Project Manager will oversee multiple projects, ensuring client satisfaction and successful delivery while managing project timelines and resources.
Responsibilities
- Participate in internal projects as required
- Act as the primary point of contact for clients, actively engaging, addressing concerns, ensuring successful delivery, and proactively identifying opportunities for additional services
- Establish and maintain strong relationships with clients, understanding their business needs, and ensuring client satisfaction
- Deliver exceptional project management, business analyst expertise, and customer service throughout service engagements
- Provide oversight, leadership, and management of all administrative functions on all assigned projects
- Monitor project timelines, budgets, and resources to ensure successful and timely delivery
- Manage best practices on behalf of PMO within project scope
- Manage project documentation and customer communications
- Demonstrate exceptional project management of over 4 consecutive projects and one program-level project
- Within three months from date of hire, the following must be acquired: ONE (1) CSA or CAD, FIVE (5) Micro Certifications, ONE (3) Sales/Pre Sales Certifications
Skills
- Manage at least 4 consecutive projects and one program-level project
- Participate in internal projects as required
- Act as the primary point of contact for clients, actively engaging, addressing concerns, ensuring successful delivery, and proactively identifying opportunities for additional services
- Establish and maintain strong relationships with clients, understanding their business needs, and ensuring client satisfaction
- Deliver exceptional project management, business analyst expertise, and customer service throughout service engagements
- Provide oversight, leadership, and management of all administrative functions on all assigned projects
- Monitor project timelines, budgets, and resources to ensure successful and timely delivery
- Manage best practices on behalf of PMO within project scope
- Manage project documentation and customer communications
- Demonstrate exceptional project management of over 4 consecutive projects and one program-level project
- Within three months from date of hire, the following must be acquired: ONE (1) CSA or CAD, FIVE (5) Micro Certifications, ONE (3) Sales/Pre Sales Certifications
- PMP Certification
- 3+ years of ServiceNow Experience
Benefits
- Unlimited PTO
- Paid Holidays
- Medical, Dental, and Vision
- Health Stipend if Health Benefits are Declined
- 401k Upon 1 Year of Employment
- Company Bonus Program - Each active, full-time*, non-commissioned employee hired prior to October 1st each calendar year is eligible to participate in the bonus program
Company Overview