[Remote] Peoplesoft Utility Consultant

Note: The job is a remote job and is open to candidates in USA. Vaco by Highspring is growing its ERP support team and seeking a PeopleSoft ERP Support Analyst to support a large-scale PeopleSoft Financials environment. The role focuses on production support, troubleshooting, ticket resolution, end-user assistance, system maintenance, and testing of updates and enhancements.

Responsibilities

• Provide day-to-day production support for PeopleSoft Financials (FSCM)
• Troubleshoot application, workflow, and transaction issues
• Investigate, prioritize, and resolve support tickets
• Assist end users with system questions and business process issues
• Escalate complex technical and functional issues as needed
• Support user access requests and routine system maintenance activities
• Participate in testing for system updates and enhancements
• Document recurring issues, resolutions, and support procedures
• Deliver excellent customer service while managing multiple priorities

Skills

• Experience supporting PeopleSoft, ERP systems, or enterprise applications
• Production support, application support, help desk, or ticketing experience
• Strong troubleshooting and problem-solving skills
• Experience working directly with end users and business stakeholders
• Excellent communication and customer service skills
• Ability to manage competing priorities in a fast-paced environment
• Experience supporting financial, procurement, accounting, or inventory-related processes is a plus
• Public sector or government experience is a plus
• PeopleSoft Financials (FSCM)
• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Purchasing
• Inventory Management
• Asset Management
• Contracts
• Billing
• Commitment Control
• Projects & Grants
• Travel & Expense
• Cash Management

Benefits

• May be eligible for discretionary bonuses
• May be eligible for medical benefits
• May be eligible for dental benefits
• May be eligible for vision benefits
• May be eligible for the company's retirement plan or similar retirement benefits

Company Overview

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. It was founded in 2011, and is headquartered in Brentwood, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://highspring.com.

Company H1B Sponsorship

Vaco by Highspring has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.