Note: The job is a remote job and is open to candidates in USA. Habitat Health provides integrated medical and social care through the Program of All-Inclusive Care for the Elderly (PACE), helping older adults live well in their homes and communities. The People Operations Manager will build and scale employee lifecycle processes, ensure multi-state compliance, lead benefits and open enrollment operations, optimize HR workflows with AI and technology, and support managers and team members with complex people-related needs.
Responsibilities
- In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth
- Leverage AI tools and systems to optimize and scale people operations processes and workflows
- Drive policy creation, audit readiness, and compliance governance across a multi-state footprint, with deep expertise in California
- In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs
- Manage a portfolio of outsourced vendors including home care, transportation, LOA support, and other ancillary partners to ensure seamless service delivery
- Stay ahead of the curve on multi-state employment law, translating regulatory change into smart, proactive policy recommendations
- Lead Open Enrollment end to end by owning team member communications, system readiness, benefits compliance, and vendor coordination across states
- Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations
- Partner with the People Business Partner to address complex team member questions and requests and maintain service-level expectations for People Operations
- Be a trusted thought partner for managers and team members navigating tricky policy questions and real-world people challenges
Skills
- 5+ years of people operations/HR experience in a fast-growing environment
- CA and multi-state employment law experience and building policies and handbooks
- Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)
- Enthusiasm for, and hands on experience with, using AI tools and systems to improve process efficiency and scale
- Exceptional data analytics and reporting skills utilizing various HR Systems
- Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs
- Owned end to end open enrollment processes and communications
- Experience scaling early to mid-stage healthcare startups
Benefits
- Target annual bonus of 10% of salary
- Additional incentive compensation, as applicable
- Medical, dental, and vision insurance
- Paid parental leave
- Short- and long-term disability coverage
- Life insurance
- Flexible spending accounts
- A 401(k) savings plan that includes a match
- Paid time off
- Company paid holidays
Company Overview