Note: The job is a remote job and is open to candidates in USA. USAA is a financial services company serving the military community and their families. The P&C Product Management Manager supports property and casualty insurance profit and growth targets for assigned states by developing state strategies, analyzing performance and market data, and identifying growth opportunities. The role also manages regulatory relationships, communicates insights to stakeholders, and supports risk and compliance activities.
Responsibilities
- Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments
- Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc
- Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy
- Engages with external regulators to bring strategic actions to market
- Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings
- Builds reports using data tools to monitor business performance and communicate results
- Identifies emerging themes, internal and external trends to improve performance and minimize risk
- Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level
- Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations
- Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Skills
- Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience
- 6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience
- 3 years of P&C experience
- Working experience in creating product briefings and presenting to executive leadership
- Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis
- Competent knowledge of applicable product related regulations, and risk and compliance requirements
- P&C Business Acumen, (product management, pricing, underwriting, product intelligence etc.)
- Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership
- Proficient knowledge of Excel, Snowflake, SQL, Tableau, or similar applications
- Strong written and verbal communication skills
- Consistent demonstration of leadership behaviors
- US military experience gained through military service or gained as a military spouse / domestic partner
Benefits
- Remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
- Pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education assists employees with their professional goals
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