Note: The job is a remote job and is open to candidates in USA. Pasona N A, Inc. is dedicated to creating a society where individuals can thrive and maximize their potential. They are seeking a Payroll Specialist who will manage payroll operations for multiple clients, lead projects, and ensure compliance with regulations while enhancing service development and workflows.
Responsibilities
- Lead assigned projects as a project leader, including reviewing procedures, monitoring profitability, managing client expectations, renewing agreements, and training project members
- Process multi-state payrolls for multiple clients
- Implement new payroll projects, including payroll system conversions for clients
- Research new regulations and ensure payroll compliance with federal, state, county requirements
- Examine and improves existing payroll related procedures for assigned projects
- Communicate/interact with clients, sales department, and project team members to meet client expectations
- Ensure quality of customer service
- Collaborate with IT, marketing, and other development teams to plan and develop new services, operations and processes
- Ensure compliance with all legal and regulatory requirements to safeguard the company’s operations and reputation
- Participate in internal projects as assigned
- Perform other duties as assigned
Skills
- 5+ years of full-charge payroll experience or equivalent
- Experience processing payroll for multiple companies
- Experience in project management and team management
- Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint)
- Excellent and professional verbal and written communication skills in English and Japanese (working proficiency required)
- Ability to work accurately and independently in a fast-paced work environment
- Strong prioritization, multitasking, time management, and customer service mind to meet stakeholder expectations and deadlines
- Ability to work collaboratively within a team-oriented environment
- Comfortable learning new systems and adaptable to IT-related changes; not afraid of challenge
- Proactive in resolving issues and developing solutions to complex problems
- Strong initiative and flexibility for new projects, systems, procedures, and company directions
- Ability to achieve results aligned with PASONA's and the department's business objectives
- Associate degree in a related field or an equivalent combination of education and experience
- Experience with payroll system implementation (e.g., ADP or similar systems)
- Exposure to or experience with AI technologies and applications (e.g., Microsoft Power Platform)
- Experience executing cross-departmental and/or external projects
Benefits
- Profit sharing
- Health Ins
- Dental Ins
- Vision Ins
- 401K
- PTO
- Paid Holiday
- Office-based Hybrid work in South Bay, CA; San Jose, CA; New York, NY; Atlanta, GA; Schaumburg, IL; or Houston, TX preferred. Remote candidates may be considered
Company Overview