Note: The job is a remote job and is open to candidates in USA. The Ohio State University is a leading educational institution, and they are seeking a Patient Accounting Coordinator. This role is responsible for all aspects of patient billing and collection processing, ensuring compliance with departmental policies and procedures while providing excellent customer service.
Responsibilities
- Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures
- Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission
Skills
- High School Diploma or GED
- PC Knowledge and interpersonal, verbal, and written communication
- Minimum 1 year of experience in a contact center or similar experience in a healthcare environment
- Ability to work more than 1 service line, 2 or more revenue cycle functions, or more than 1 site
- Achieves or higher rating on annual performance evaluation—no corrective action in the past 12 months
- Performance meets departmental standards for quality assurance, teamwork, customer service, and productivity
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