Note: The job is a remote job and is open to candidates in USA. HALO Branded Solutions is a leader in the branded merchandise industry, connecting people and brands to create lasting experiences. They are looking for an Account Manager to grow existing client accounts, manage client relationships, and ensure the delivery of promotional solutions.
Responsibilities
- Achieve each client's marketing objectives through branded merchandise solutions
- Ensure on-time and on-budget delivery of solutions
- Owner of the client experience
- Revenue accountability for a portfolio of accounts; meet targeted revenue growth and margin
- Expand existing account revenue by introducing HALO's unrivaled set of capabilities
- Manage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexities
- Produce creative and accurate quotes and presentations using innovative product ideas
- Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
- Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
- Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
- Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
- Contribute to winning new client accounts
- Maintain accurate and up-to-date records of quotes, orders and art proofs
- Generate reports to track open orders and billing progress
- Communicate extensively with manufacturers and clients
- Develop strong relationships with Sales and Promotional Product Suppliers
- Coordinate ordering and return of samples for client presentations
- Enter sales orders
- Coordinate client reviews and proof approvals
Skills
- 3+ years experience in a project management role
- 5+ years in sales support experience
- Knowledge of international manufacturing compliance standards and product safety testing processes
- Experience working with global manufacturers
- Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
- Proficient in ERP systems
- Enjoy problem-solving, and helping customers
- Comfortable making judgment calls, and prioritizing workload
- Excellent oral, written and interpersonal communication skills
- Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
- Ability to deliver under deadlines with a high level of accuracy
- Curious, flexible and good humored with a positive 'can do' attitude
- Active participant in giving and receiving appreciative and constructive feedback
- Motivated learners that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments
Benefits
- Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- On-the-job training
- Complementary training programs
- Career mentorships
- Stretch assignments
- Internal promotions
- Access to HALO’s influential global network
- Leadership opportunities
- Diverse perspectives
- Recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands
- Reasonable accommodations to individuals with disabilities
Company Overview