Note: The job is a remote job and is open to candidates in USA. Yelp is a company supporting RepairPal, which connects consumers with certified mechanics throughout the United States. The Partner Program Manager will own partner pilots, program rollouts, results reporting, integrations, and partner relationships while developing solutions and reporting to drive successful outcomes.
Responsibilities
- Engage directly with business partners and consumers to identify market needs and drive strong, measurable business outcomes through strategic partnerships
- Manage partner execution across pilots, test programs, and full launches, ensuring milestones are met and momentum is maintained
- Establish and maintain operating cadences for launched partners — including bi-weekly check-ins and quarterly business reviews — to optimize program performance
- Serve as a proactive, persistent point of contact for referral partners, driving alignment and accelerating program execution
- Build and maintain project plans, contact lists, and reporting schedules to track progress and keep workstreams on course
- Define success metrics and deliver clear, actionable reporting to give partners visibility into their performance
- Champion partner needs cross-functionally, ensuring internal teams appropriately prioritize partner-related features and initiatives
- Evaluate program progress and communicate proactively with internal and external stakeholders at all levels of the organization
- Develop and improve processes, tools, and documentation to create a more efficient execution environment and enable broad internal and external communication
- Develop a deep understanding of Repair Pal's monetization systems to ensure partner referrals are accurately tracked and monetized
- Travel required (50%)
Skills
- 3–5 years of experience managing strategic accounts, partners, programs, or projects
- You are comfortable with up to 50% travel across the US
- Proven ability to manage multiple projects, stakeholders, and deliverables simultaneously, prioritizing effectively in a fast-paced environment
- Strong strategic planning and execution skills with a track record of driving results
- Excellent verbal and written communication skills, with confidence engaging stakeholders at all levels
- Analytical mindset with experience building reports and deriving actionable insights from data
- High level of professionalism, integrity, and business maturity
- Self-motivated, assertive, and energetic — you bring enthusiasm and follow-through to everything you own
- Naturally curious with a desire to understand how systems, products, and businesses work
- Experience in or passion for the automotive industry and auto-related technology is a bonus
- Proficiency with CRM tools; experience with HubSpot is a huge plus
Benefits
- Full medical, vision, and dental effective the first day
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- You may also be offered a bonus
Company Overview
Company H1B Sponsorship