Note: The job is a remote job and is open to candidates in USA. Supabase is a Postgres development platform providing integrated database, authentication, storage, edge functions, realtime, and vector search services. The Partner Operations & Systems Lead will own the operational and technical infrastructure for the Partnerships organization, including systems, processes, reporting, automation, and strategic planning. This senior role will build internal tools, maintain data and attribution systems, and drive cross-functional execution across Partnerships, Sales, RevOps, Legal, and Finance.
Responsibilities
- Own the partner tech stack end-to-end - CRM partner objects, attribution tooling, and partner-facing portals
- Design and maintain partner attribution models and the dashboards leadership uses to evaluate performance
- Ensure data hygiene and consistency across partner records, deals, and touchpoints spanning all sub-functions
- Design and run partner onboarding, tiering, and certification programs
- Own the RFC / DRI decision-making framework for the partnerships team, including how it's used and refined over time
- Run deal-registration and "quarterback" account-ownership processes that keep internal teams aligned on partner-sourced deals
- Build and maintain the playbooks, SOPs, and enablement materials that let the team scale without you in every meeting
- Build internal automations that remove manual ops work - e.g., auto-generated partner performance reports, HubSpot-to-Slack syncs, or deal-conflict alerts - using AI-assisted development tools like Claude Code
- Prototype and ship lightweight internal apps and dashboards (partner health scorecards, RFC trackers, cross-tool syncs) without waiting on a shared data engineering backlog
- Act as technical owner for partnerships' internal tools: write the spec, build it, test it, ship it, and maintain it
- Know where the line is between a quick internal script and something that needs to be handed to Data/Engineering for production hardening - and manage that handoff cleanly
- Produce recurring performance reporting on partner-attributed revenue and pipeline influence
- Own the metrics and KPI framework the partnerships team is measured against
- Support QBRs and board-level reporting on partnership performance
- Contribute to partner segmentation, tiering, and prioritization strategy - bringing data and operational reality to bear on where the team should invest
- Challenge existing assumptions in the partner motion (which tiers, which incentive structures, which sub-functions get resourced) using evidence from the systems you own
- Partner with the Head of Partnerships on strategic planning cycles - translating operational signal into recommendations, not just dashboards
- Own execution of agreed strategic direction: once a call is made, drive the operational and cross-functional work to make it real
- Serve as the connective tissue between Partnerships, Sales, RevOps, Legal, and Finance
- Ensure partner agreement terms are correctly reflected in systems and reporting
- Sit at the table for partner segmentation, tiering, and incentive-structure decisions as a contributor and challenger, not just an operator reporting on them after the fact
Skills
- 7+ years in partner operations, revenue operations, or a related ops function, including experience designing (not just running) a program at scale
- Proven ownership of a partner or revenue tech stack - you've made the build/buy/migrate calls, not just administered someone else's setup
- Comfortable operating as the operational voice in exec-level rooms - QBRs, board prep, and cross-functional planning
- Hands-on fluency with AI-assisted development (Claude Code or similar) - you can scope a problem, prompt effectively, review the output critically, and ship something real
- A point of view on partner economics - rev share modeling, LTV by partner type - that can inform deal structuring, not just track it after signature
- A track record of shaping strategic decisions, not just implementing them - comfortable pressure-testing a plan in the room and then owning the execution once direction is set
- Experience managing a small team or dotted-line relationships across regions or sub-functions
- Excellent written communication - you can turn ambiguity into a clear framework or a one-page decision doc
- Experience with HubSpot (custom partner objects, multi-touch attribution), Clazar for cloud co-sell, and Linear for project management
- Background in a developer-tools or platform business with a partner-driven go-to-market motion
- Prior experience building internal tools or scripts, even informally, before AI-assisted development made it mainstream
- Experience with HubSpot (custom partner objects, multi-touch attribution), Clazar for cloud co-sell, and Linear for project management
- Background in a developer-tools or platform business with a partner-driven go-to-market motion
- Prior experience building internal tools or scripts, even informally, before AI-assisted development made it mainstream
Benefits
- Fully remote; Supabase hires globally and provides a WeWork membership or co-working allowance usable anywhere in the world.
- Every team member receives ESOP (equity ownership) in the company.
- Tech allowance to set up an ideal work environment, including a laptop, monitor, headphones, or other work equipment.
- Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are.
- Annual company off-site gathering in a new city for one week.
- Flexible work in an asynchronous environment with autonomy to manage your own time.
- Every team member receives an annual education allowance for courses, books, conferences, or other professional development.
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