Note: The job is a remote job and is open to candidates in USA. Yardzen is a company helping homeowners design and complete outdoor spaces through technology, project guidance, and contractor coordination. The Part-Time Project Coordinator & Sales Specialist will conduct sales outreach, convert qualified leads, support clients throughout their projects, coordinate with internal teams, and resolve routine client concerns.
Responsibilities
- Proactively call, text, and follow up with interested leads provided by Yardzen
- Quickly qualify prospective clients, understand their needs, and clearly communicate the value of Yardzen’s services
- Convert prospective clients into Yardzen customers and consistently work toward individual sales goals
- Accurately track outreach, client conversations, follow-up activities, and results
- Partner with Marketing and other cross-functional teams to strengthen messaging and improve conversion
- Serve as a responsive point of contact for clients throughout their Yardzen experience
- Monitor and manage client communications across assigned inboxes, phone calls, and text messages
- Answer questions, resolve routine issues, and ensure clients receive clear and timely updates
- Help clients understand next steps, project timelines, deliverables, and key milestones
- Coordinate internally with Design, Operations, and other teams to keep projects moving forward
- Identify potential project delays or client concerns and escalate more complex issues to the appropriate team member
- Maintain accurate and detailed client records in Yardzen’s internal systems
- Create a positive, seamless experience that builds client confidence and satisfaction
Skills
- Experience in sales, customer service, project coordination, account management, or a similar client-facing role
- Strong phone presence with the confidence to guide both sales and service conversations
- Excellent written and verbal communication skills
- Highly organized and able to manage multiple clients, priorities, and follow-up tasks simultaneously
- Comfortable working toward sales and performance goals
- Proactive, resourceful, and confident resolving client concerns
- Able to work independently in a fast-paced, remote environment
- Comfortable learning and working across multiple technology platforms and internal systems
- Experience with Hubspot
- This is a part-time position, approximately 20-25 hours per week
- Must be consistently available during assigned Pacific Time hours, flexibility to work evening hours if needed
- Sunday availability is required
Benefits
- Remote work arrangement
- Equal opportunities to succeed
- A workplace where employees can bring their full selves to work
Company Overview