Note: The job is a remote job and is open to candidates in USA. Mythic Media is a growing media and creator-business agency that helps established creators build durable businesses. They are seeking a Part-Time Operations Lead to manage their team, oversee client delivery, and improve profitability while reducing the owner's operational involvement.
Responsibilities
- Manage the full team and hold people accountable
- Remove recurring work, meetings, decisions, and knowledge dependencies from the owner's plate
- Learn through focused questions, observation, recordings, and documentation without waiting for a perfect training program
- Run the weekly operating meeting with clear priorities, owners, deadlines, and follow-up
- Ensure client deliverables are completed on time or re-scoped before the deadline
- Own client delivery, routine communication, and preventable escalations
- Serve as final internal approver for client-facing strategy and creative work
- Lead most discovery calls, sales meetings, proposals, follow-up, and closing conversations within approved guardrails. The owner will continue generating business
- Track capacity, pipeline, revenue, expenses, cash, and profitability by client
- Deliver a concise weekly owner report and improve team efficiency, client capacity, and profitability
- Coach the team and develop them toward greater responsibility
Skills
- 5+ years of relevant operations or client-delivery experience
- 2+ years of direct people-management experience
- Experience running operations in an agency, client-service company, or similar recurring-delivery business
- Measurable results improving delivery, capacity, profitability, or founder time
- Confidence leading client and sales conversations
- Strong judgment reviewing content strategy and creative work
- Working knowledge of revenue, expenses, cash flow, client profitability, and scorecards
- A proactive, decisive, calm, direct, and low-ego leadership style
- The ability to learn from a founder who is not a natural trainer or delegator
- Creator-economy, content, or media experience
Benefits
- The role is intended to expand into a full-time contractor position when performance and company finances support it.
- After six successful months at full-time scope, the planned path is a W-2 Head of Operations role.
- The role may become eligible for annual profit sharing after written performance and profitability thresholds are met.
- Equity opportunities may be available down the road.
- Finalists will complete a $250 paid exercise.
- The selected candidate will complete reference and background checks.
Company Overview