Note: The job is a remote job and is open to candidates in USA. IBM is seeking a Salesforce Package Consultant to design, implement, and support Salesforce CRM solutions. The role guides clients through business analysis, configuration, testing, training, integration, and user adoption while managing client relationships and applying Agile, Scrum, and Waterfall methodologies.
Responsibilities
- Design and Implement Solutions: Develop tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings and your deep understanding of the platform
- Guide Client Adoption: Effectively guide clients through the entire process, from business analysis to system configuration and user adoption, ensuring a smooth software development lifecycle
- Execute System Testing: Conduct system testing, user acceptance, and change management programs to ensure a successful implementation and long-term user adoption
- Deliver Training Programs: Develop and deliver training programs to ensure clients can effectively utilize the implemented Salesforce solutions
- Manage Client Relationships: Collaborate with clients to understand their unique challenges and develop solutions to address their business needs
- Salesforce Platform Expertise: Experience with designing, implementing, and supporting Salesforce CRM solutions, including LWC and integration
- Agile Methodologies Knowledge: Experience with Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle
- Solution Development Skills: Experience in developing tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings
- System Testing and Quality Assurance: Experience in conducting system testing, user acceptance, and change management programs to ensure a successful implementation
- Business Analysis and Configuration: Experience in guiding clients through business analysis, system configuration, and user adoption processes
- Integration Experience: Experience with integrating Salesforce solutions with other systems and applications, leveraging APIs and data migration tools to ensure seamless data exchange and synchronization
- Advanced LWC Skills: Experience in developing custom Lightning Web Components (LWC) to enhance Salesforce solutions and provide personalized user experiences
- Waterfall Methodology Expertise: Experience in applying Waterfall methodology principles to manage and deliver Salesforce projects, ensuring a structured and predictable approach to software development
Skills
- This role can be performed from anywhere in the US
- Experience with designing, implementing, and supporting Salesforce CRM solutions, including LWC and integration
- Experience with Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle
- Experience in developing tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings
- Experience in conducting system testing, user acceptance, and change management programs to ensure a successful implementation
- Experience in guiding clients through business analysis, system configuration, and user adoption processes
- Experience with integrating Salesforce solutions with other systems and applications, leveraging APIs and data migration tools to ensure seamless data exchange and synchronization
- Experience in developing custom Lightning Web Components (LWC) to enhance Salesforce solutions and provide personalized user experiences
- Experience in applying Waterfall methodology principles to manage and deliver Salesforce projects, ensuring a structured and predictable approach to software development
Company Overview