Note: The job is a remote job and is open to candidates in USA. Alera Group is hiring a P&C Account Manager for its Property & Casualty team. The role manages client accounts and renewals, provides responsive service and coverage guidance, and supports retention, risk management, and growth opportunities.
Responsibilities
- Manage an assigned book of business, overseeing renewals, endorsements, policy changes, cancellations, and new business onboarding
- Build and maintain strong relationships with clients, carriers, underwriters, and vendor partners to support account retention and service excellence
- Evaluate client exposures and coverage needs while supporting underwriting and risk management activities
- Coordinate day-to-day account servicing activities to ensure timely, accurate, and responsive client support
- Ensure compliance with agency procedures, carrier requirements, and applicable state and federal insurance regulations
- Identify opportunities to strengthen client relationships through cross-selling, up-selling, and additional risk management solutions
- Maintain accurate client information and documentation within agency management systems and related platforms
- Stay current on industry trends, carrier products, market conditions, and regulatory developments to better support clients
Skills
- High school diploma or equivalent required
- 3 to 5+ years of experience in a Property & Casualty insurance agency, brokerage, underwriting, or related environment
- Previous leadership, supervisory, or account management experience
- Strong knowledge of Property & Casualty insurance coverages, policy forms, rating concepts, and loss analysis
- Excellent communication, organizational, and relationship-building skills
- Proficiency with Microsoft Office applications
- Experience with agency management systems such as Applied Epic, AMS360, PL Rater, or similar platforms
- Active Property & Casualty Insurance License required
- College degree
- Experience supporting construction, pest control, or specialized commercial accounts
- Experience working directly with carrier partners and underwriting teams
- Professional designations such as CIC, CPCU, CRM, or similar
- Experience identifying growth opportunities within existing client relationships
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- 401(k)
- Generous paid time off
- Professional development and career growth opportunities
- Hybrid work arrangement, combining in-office and remote work based on business needs and manager expectations
Company Overview