Note: The job is a remote job and is open to candidates in USA. Big Ass Fans designs and manufactures high-volume, low-speed fans and related comfort solutions that improve workplace safety, health, and productivity. The Outside Sales Representative will serve customers in person, conduct facility surveys, recommend customized products, manage CRM activity, generate opportunities, and maintain customer relationships across a designated territory. The role requires extensive travel, technical problem-solving, and frequent overnight trips.
Responsibilities
- Serve as the professional face of Big Ass Fans for all current and prospective customers
- Perform facility surveys and make customized product recommendations for each customer
- Submit all facility information and log all customer interactions in the CRM
- Maintain constant communication with customers, the inside sales team, and field services/installers, and management
- Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing
- Generate meetings and new opportunities with existing customers and leads
- Respond to inside sales requests for visits promptly
- Maintain a positive company image
- Meet your peers and stakeholders you’ll be working with on a daily basis
- Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks
- Ride-alongs: Join Outside Sales professionals in what will be your local territory, and also travel to other teammates' territories to join their visits
- Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems
- Ensure a complete understanding of BAF's products, software, and processes to perform your daily tasks
- Additional ride-along trips on the first and third weeks of December
- Join BAF's Sales Conference, located at our Headquarters in Lexington, KY from December 7th through 11th
- Begin conducting independent sales meetings
- Continue learning BAF technical details relating to products, installation, and design principles
- Be able to create high-quality Speclab airflow models for any facility
- Primary metrics: Overall Sales & Proactively Generated Opportunities
- Provide accurate recommendations while minimizing installation change orders
Skills
- Proven outside sales experience (industrial sales is a bonus)
- Proven ability to build and manage relationships, internally and externally
- Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
- Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus
- Effective and efficient time management is a must; Demonstrate a strong follow-through and ability to self-manage multiple projects at once
- Must be flexible and self-motivated with a strong work ethic
- Maintain a professional appearance and positive attitude
- Clean driving record
- Willing to drive and maintain a BAF-branded company vehicle which may be a sedan, SUV or pickup truck
- Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week
- Must be able to walk and stand continuously for up to 6 hours during large campus site visits, with periodic kneeling required for tasks such as floor-to-ceiling measurements
- Willingness to make overnight trips frequently
- Must reside in the designated sales territory
- Bachelor's degree preferred or equivalent training and experience
- Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
Benefits
- Uncapped commissions
- BAF-branded company vehicle, which may be a sedan, SUV or pickup truck
- Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems
- Ride-alongs with Outside Sales professionals in the local territory and other teammates' territories
- Join BAF's Sales Conference, located at our Headquarters in Lexington, KY from December 7th through 11th
- Holiday shutdown from December 24th through January 3rd
- Remote work arrangement
Company Overview