Note: The job is a remote job and is open to candidates in USA. NWS is seeking an Outside Sales Manager to lead its Contractors & Wireless business. The role develops territory sales strategies, drives new customer acquisition and existing-account growth, manages strategic relationships, oversees pricing and pipeline performance, and leads Outside Sales Executives while collaborating with internal teams.
Responsibilities
- Develop and execute the overall field sales strategy for the Contractors & Wireless business
- Establish territory plans, revenue objectives, customer acquisition goals, and account-growth strategies
- Lead and manage the performance of assigned Outside Sales Executives
- Set clear expectations for sales activity, pipeline development, customer engagement, revenue, gross margin, and account growth
- Drive new business development across wireless, telecommunications, contractor, resale, liquidation, and secondary-market channels
- Identify high-value target accounts and develop strategic approaches to penetrate and grow those accounts
- Build and maintain a strong network of industry relationships and business contacts
- Monitor market conditions, customer requirements, competitor activity, and industry trends to identify new business opportunities
- Personally participate in strategic prospecting and business development activities
- Develop relationships with key decision-makers, procurement leaders, contractors, wireless service providers, OEMs, distributors, and other relevant customers
- Establish and maintain a consistent pipeline of qualified new-business opportunities
- Support Outside Sales Executives in prospecting, customer meetings, presentations, negotiations, and closing strategic opportunities
- Develop strategies to convert prospects into long-term customers
- Attend industry events, trade shows, customer meetings, and networking opportunities as required
- Manage designated major and strategic customer accounts
- Develop account plans focused on revenue growth, customer retention, wallet-share expansion, and gross-margin improvement
- Build executive-level relationships with key customers and understand their business needs, purchasing cycles, and future requirements
- Identify cross-selling and upselling opportunities across NWS products and services
- Conduct regular customer business reviews and strategic account meetings
- Monitor account performance and proactively address customer risks, service issues, and growth opportunities
- Work with Inside Sales to ensure customer inquiries, quotations, orders, and follow-up activities are handled promptly
- Develop commercially sound pricing strategies in partnership with Procurement and Sales Leadership
- Review major quotations and opportunities to ensure pricing remains competitive while protecting gross margins
- Support negotiations involving pricing, contracts, commercial terms, and customer requirements
- Develop an understanding of customer economics, market pricing, product availability, recovery values, and margin opportunities
- Partner with Procurement to improve pricing, product availability, purchasing strategy, and customer-specific pricing
- Escalate significant pricing exceptions and commercial risks to Sales Leadership as appropriate
- Lead, coach, mentor, and develop Outside Sales Executives
- Conduct regular one-on-one meetings, pipeline reviews, account reviews, and performance discussions
- Monitor individual sales performance against revenue, activity, pipeline, and customer-development targets
- Provide coaching on prospecting, account development, negotiations, presentations, CRM usage, and closing techniques
- Assist with recruiting, onboarding, and training new Outside Sales team members
- Establish sales best practices and continuously improve field-sales processes
- Hold team members accountable for CRM accuracy, sales activity, forecasting, and achievement of established objectives
- Own the field-sales pipeline for the Contractors & Wireless business
- Ensure sales opportunities are accurately recorded and actively managed in the CRM
- Review pipeline coverage, opportunity stages, expected close dates, customer activity, and forecast values
- Provide accurate weekly/monthly forecasts to Sales Leadership
- Maintain a qualified pipeline of approximately 3–4x assigned sales quota
- Identify pipeline gaps and develop action plans to address them
- Partner closely with the Inside Sales Manager to ensure seamless coordination between field sales and inside sales
- Work with Inside Sales on quotes, customer follow-up, order processing, account development, and opportunity conversion
- Collaborate with Procurement on pricing, product availability, large-scale quotations, purchasing forecasts, and customer requirements
- Work with Operations and Warehouse to ensure inventory, fulfillment, shipping schedules, and customer delivery requirements are properly coordinated
- Partner with Administration/Finance on customer onboarding, credit approvals, contracts, and account requirements
- Provide feedback to Marketing and Sales Leadership regarding customer needs, market trends, competitive activity, and product opportunities
Skills
- Strong relationships within the **wireless resale, liquidation, contractor, telecommunications, and secondary-market ecosystems**
- Demonstrated ability to develop new business and grow strategic customer accounts
- Strong leadership and people-management skills
- Strong commercial acumen with a deep understanding of pricing, gross margin, profitability, and customer economics
- Exceptional negotiation, communication, presentation, and relationship-building skills
- Strong analytical and strategic-thinking capabilities
- High level of comfort working with cross-functional stakeholders
- Experience with CRM systems, pipeline management, sales reporting, and forecasting
- Ability to manage multiple territories, accounts, opportunities, and priorities simultaneously
- Strong planning, organizational, and time-management skills
- **7–10+ years of sales experience**, with significant experience in outside sales, business development, account management, or sales leadership
- Proven track record of achieving or exceeding sales revenue targets
- Experience managing strategic or major customer accounts
- Experience with commercial and contract negotiations
- Experience managing pricing, gross margin, and profitability
- Experience using CRM systems and data-driven sales management
- Demonstrated ability to build and maintain long-term customer relationships
- Strong relationships within the **wireless resale, liquidation, contractor, telecommunications, and secondary-market ecosystems** preferred
- **2–5+ years of experience leading, coaching, or managing sales professionals preferred.**
- Strong experience in wireless, telecommunications, contractors, distribution, resale, liquidation, or secondary markets preferred
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