Note: The job is a remote job and is open to candidates in USA. Bray International, Inc. is hiring an Outside Sales Representative to manage a designated territory and customer base, maintain customer satisfaction, acquire new accounts, and meet sales goals. The role provides technical support for industrial equipment, builds customer relationships, and coordinates with internal teams and customers to support successful applications and delivery.
Responsibilities
- Territory and Customer Management: Establish and manage sales objectives, goals, and forecasts for the designated territory
- Field Visits and Travel: Conduct regular field visits throughout the assigned region to engage with customers, understand their needs, and drive sales
- Technical Assistance and Product Education: Collaborate with customer technical teams to specify and apply industrial equipment, while offering ongoing product education and technical support
- Customer Relationship Building: Maintain and enhance relationships with existing customers, ensuring their satisfaction and loyalty while also identifying new business opportunities
- Dispute Resolution: Act as a point of contact for resolving customer disputes, working closely with office staff and factory personnel to address and resolve issues in a timely manner
- Sales Performance and Reporting: Regularly report on sales activity, market trends, customer feedback, and progress toward meeting or exceeding sales goals
Skills
- A minimum of 2 – 5 years of successful experience in an engineering or technical role within an industrial setting
- Alternatively, equivalent sales experience is acceptable
- A high school diploma combined with relevant experience
- Excellent verbal and written communication skills, including the ability to listen actively, clarify customer needs, and provide clear explanations
- Strong customer service skills with demonstrated ability to build, manage, and nurture long-term customer relationships
- Must be a self-starter with the ability to work independently, set personal goals, and take the initiative to achieve results
- Ability to understand and explain the application of industrial equipment in customer processes, identifying and addressing customer needs
- Proactive in identifying solutions and resolving customer challenges effectively and efficiently
- Valid driver's license required
- Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible
- Preferably in valves, flow control products, or related industries
- A BS degree in Engineering, Business, or a related field is preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays and vacation
- 401(k) with matching contributions
- Opportunities for professional development and advancement
Company Overview