Note: The job is a remote job and is open to candidates in USA. Luminare Health is a company focused on making healthcare simpler, better, and more affordable. They are seeking an Outbound File Technical Analyst to serve as the subject matter expert for outbound files and collaborate with vendors and programmers to ensure accurate data delivery. The role involves analyzing file layouts, writing business requirements, creating test plans, and ensuring successful deployment of files to production.
Responsibilities
- Understand the overall purpose of why a vendor needs a particular file(s)
- Analyze a vendor file layout(s) field by field
- Meet with vendor and/or client to obtain additional information when needs are unclear
- Facilitate ongoing communication with vendor and/or client
- Write detailed business requirements
- Meet with programmers to ensure understanding of needs for each field on a file layout
- Create test plans for a specific file(s) based on client and vendor criteria
- Create testing scenarios in the test region
- Perform review of test files field by field and document testing results
- Collaborate with programmers on solutions to achieve the end result needed
- Track progress and ensure due dates are met
- Provide final user sign off after all requirements have been met so programming can be deployed to the production environment
- Review and audit 1st production files to ensure production turnover accuracy
- Work collaboratively with team members, other internal departments and external customers to analyze and research a question, determine a solution and provide an explanation or request programming changes when necessary
- Other duties as needed/assigned
Skills
- Bachelor's degree in business or equivalent experience
- Minimum of 4 years prior experience working in the insurance or TPA industry in a technical role working with EDI files and/or analyzing and testing electronic data files
- Understanding of EDI terminology and file structures
- Ability to read, understand and interpret file specifications
- Experience with SQL and compare tools like UltraEdit
- Proven problem solving, troubleshooting and analytical skills are essential
- Ability to determine solutions and resolve issues with minimal supervision
- Ability to work collaboratively with team members and other Luminare Health areas as well as external vendors
- Excellent organizational skills and the ability to prioritize workload in a frequently interrupted environment
- Proficient with Excel and Word
- Strong written, verbal, collaboration and interpersonal communication skills
- Sound decision making skills
- Customer service focused
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Annual incentive bonus plan subject to the terms and the conditions of the plan
- Other incentives
- Remote: may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii
Company Overview