Note: The job is a remote job and is open to candidates in USA. The Campbell's Company is a food company with a portfolio of trusted food brands. The Key Account Manager, Segment Execution, supports growth across Education, B&I, and broader non-commercial foodservice channels in North America by translating segment strategy into field execution, managing partners, supporting bids, and developing customer-focused growth plans.
Responsibilities
- Execute segment priorities across K-12, College & University, B&I, food service managed accounts, group purchasing accounts, and other non-commercial accounts by translating strategy into customer, broker, distributor, and operator activation plans supporting Strat Plan priorities
- Play an active leadership role in strategic segment planning by evaluating market trends, customer needs, bid dynamics, competitive activity, channel whitespace, portfolio fit, and operator feedback
- Build account-specific plans that increase distribution, menu placement, product conversion, operator adoption, and profitable growth
- Lead broker execution through clear objectives, account targeting tools, selling priorities, scorecards, and follow-up routines that improve operator pull-through
- Provide bid analytics and bid support, including platform management, opportunity assessment, performance analysis, results tracking, forecasting input, and recommendations to improve win rate and execution quality
- Support the Real Time Solutions agency relationship, including activation priorities, reporting reviews, insight-to-action follow-up, and continuous improvement routines
- Co-Lead planning role at SNA show, including booth coordination, customer meeting preparation, sales materials, and post-show follow-up alongside cross functional partners
- Coordinate with FSM/GPO, channel partners, brokers, agencies, distributors, and strategic accounts to align execution plans and accelerate growth opportunities
- Support commercialization of innovation, menu solutions, and segment-specific selling programs in partnership with cross-functional teams
- Partner with the Senior Manager, Non-Comm & Segment Strategy to develop segment selling materials, growth roadmaps, and leadership-ready recommendations supporting strat plan goals to drive AOP attainment
- Achievement of Education, B&I, and broader non-commercial AOP priorities, including revenue, profitability, penetration, bid performance, and execution effectiveness
- Segment execution plans that define priorities, target accounts, broker actions, bid needs to include results tracking and strategy, distributor activation, and customer growth opportunities
- Improved operator pull-through through stronger broker execution, agency support, customer alignment, targeting tools, and program conversion
- Ongoing performance reviews, bid analytics, action plans, and insights that identify risks, whitespace, and opportunities for improved execution
- Effective Real Time Solutions/other agency engagement, including clear priorities, reporting reviews, insight-to-action follow-up, and continuous improvement
- Management of Erebus Trading relationship
- Well-coordinated SNA show planning and execution that supports customer engagement, segment priorities, and post-show sales follow-up
- Leadership-ready recommendations that connect market trends, customer needs, bid performance, broker execution, and field insights to actionable growth plans
Skills
- Bachelor's degree required; business, marketing, hospitality, nutrition, education, or related field preferred
- 8+ years of progressive sales, account management, segment management, foodservice, CPG, or commercial execution experience
- Experience in Education, including K-12 and College & University, B&I, Airlines, Eurest, contract feeding, workplace dining, or other non-commercial foodservice channels preferred
- Strong understanding of non-commercial foodservice operations, menu requirements, bid processes, participation drivers, labor challenges, operator complexity, and customer decision-making
- Experience working with distributors, brokers, agencies, contract feeders, airline partners, Eurest or Compass Group structures, school systems, or strategic account models preferred
- Demonstrated ability to translate segment insights, bid intelligence, customer needs, and performance data into practical execution plans that drive distribution, penetration, conversion, and profitable growth
- Strong commercial acumen with the ability to analyze results, support bids, manage priorities, leverage agency insights, and recommend actions within a complex segment environment
- Excellent communication, collaboration, and project management skills, with the ability to work effectively across Sales, Marketing, Culinary, Finance, Supply Chain, Sales Operations, brokers, agencies, and field teams
Benefits
- Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center.
- Access to on-site day care (operated by Bright Horizons) and company store.
- Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually.
- Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
- Competitive health, dental, 401k and wellness benefits beginning on the first day of employment.
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