Note: The job is a remote job and is open to candidates in USA. Paleovalley is a mission-driven food company focused on nourishing products, regenerative agriculture, and improving the food system. The Operations Systems Analyst will support and maintain ERP, WMS, and connected workflows by managing configurations and master data, reconciling transactions, investigating exceptions, assisting users, documenting processes, and performing controlled corrections.
Responsibilities
- Maintain approved ERP/WMS configuration and master data, including products, vendors, locations, users, and order types
- Execute controlled imports, bulk updates, reports, notifications, and other recurring system administration
- Provide backup coverage across Acumatica, Logiwa, and connected systems; support testing and release validation
- Reconcile inventory and transactions across systems, reports, and warehouse records
- Investigate order, receipt, transfer, shipment, label, carrier, billing, and inventory exceptions
- Complete controlled corrections and confirm they do not create downstream inventory, financial, customer, or integration issues
- Provide first-line support and identify whether issues stem from systems, configuration, master data, integrations, or process execution
- Maintain Logiwa reports, SOPs, troubleshooting guides, training materials, and system records
- Reinforce approved workflows and Acumatica source-of-truth expectations through clear, patient user support
- Monitor exception queues, document evidence, and escalate high-risk or recurring patterns to the Operations Systems Lead
- Perform controlled corrections without becoming the permanent cleanup owner; functional teams remain accountable for accurate, timely execution
Skills
- This is a fully remote U.S.-based position. Candidates must reside and work in one of the following states due to tax and compliance requirements: AR, AZ, CA, CO, FL, GA, ID, IL, LA, MD, MO, NC, NJ, NV, NY, OH, TX, VA, WA, WI, or WY
- 2+ years of experience supporting ERP, WMS, inventory, supply chain, manufacturing, retail, ecommerce, distribution, or other integrated operational systems
- Solid understanding of inventory movement across purchasing, receiving, quality release, transfers, fulfillment, shipping, adjustments, and returns
- Strong analytical skills, including tracing transactions across systems and separating symptoms from underlying causes
- Exceptional accuracy and attention to detail when handling configuration, imports, reconciliations, and corrections
- Ability to independently manage recurring work and moderately complex issues while knowing when to escalate risk or ambiguity
- Experience creating reports, SOPs, job aids, or system documentation that others can reliably use
- Clear, patient communication with technical and nontechnical users, plus the ability to learn new platforms quickly
- Bachelor's degree in Information Systems, Operations, Supply Chain, Business Analytics, or a related field, or equivalent professional experienc
- Applicants must be authorized to work in the United States for any employer. At this time, Paleovalley and Wild Pastures are unable to sponsor or assume sponsorship of employment visas, including but not limited to H-1B, TN, or OPT
- Experience with Acumatica and/or Logiwa
- Experience in retail, ecommerce, food, process manufacturing, warehouse, distribution, or 3PL operations
- Experience with master data, imports, reconciliations, report building, user testing, or post-launch stabilization
- Familiarity with carrier, marketplace, EDI, API, middleware, or third-party fulfillment integrations
- Experience training users on new or recently implemented operational workflows
Benefits
- Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost
- Generous Paid time off to support balance and rest
- Paid sick time for when you need it
- Six (6) paid holidays each year
- Paid parental leave for growing families
- 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
- 401(k) with up to a 4% company match after one year of service
- Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others
Company Overview