Note: The job is a remote job and is open to candidates in USA. Mercy is a healthcare organization seeking an Operations Specialist to support hospital, clinic, and other care setting operations. The role focuses on workforce support, technology systems support, performance improvement, analytics, training, and implementing operational strategies across the organization.
Responsibilities
- Implementing the Comprehensive Assessment findings
- Performing in and supporting the key performance drivers of overall operational strategy
- Supporting Improvement Projections
- Participating in Action Plan Management Progress Tracking and support of Performance Analytics
- Technology Implementation Support
Skills
- MUST live within Mercy footprint Missouri, Arkansas, Oklahoma, and Kansas
- Education: Bachelor's degree in business Admin or related field
- Experience: Minimum of 3 years' experience in a supervisory or leadership role involving systems applications and/or analytics required
- Exceptional analytical and quantitative problem-solving skills
- Ability to work collaborative in a team environment
- Ability to communicate complex ideas effectively, both verbally and in writing
- Ability to work effectively with people at all levels in an organization
- Willingness to travel up to 40% within Mercy footprint MO, AR, OK & KS
- Proficient in the following Microsoft Products: Office/Teams, Excel, Power BI, Visio, Project and PowerPoint
- Must be able to assume a high degree of independent functioning and demonstrate prudent decision-making, autonomy and flexibility
- Advanced Graduate degree (e.g., MBA, PhD, etc.) preferred
- Preferred: Lean Six Sigma Experience
- Preferred: Individual to have data analysis experience, performance improvements, operational, and financial hospital experience
Benefits
- Medical coverage for team members working 32+ hours per pay period
- Dental coverage for team members working 32+ hours per pay period
- Vision coverage for team members working 32+ hours per pay period
- Paid time off for team members working 32+ hours per pay period
- Tuition support for team members working 32+ hours per pay period
- Matched retirement plans for team members working 32+ hours per pay period
Company Overview