Note: The job is a remote job and is open to candidates in USA. Intersect is a company focused on innovative energy solutions and modern infrastructure, operating as an independent subsidiary of Google. The Operations Performance Engineer will lead the operational performance of utility-scale solar and battery energy storage systems, ensuring market readiness and maximizing asset availability through data analysis and collaboration across various teams.
Responsibilities
- Own the operational performance platform (Power Factors or equivalent), including configuration, data quality, KPI development, event validation, and dashboard administration
- Build and continuously improve reporting that provides visibility into fleet performance, asset availability, operational losses, and commercial performance
- Validate operational and revenue-grade meter data against settlement and market data to ensure reporting accuracy
- Deliver recurring operational reports that support executive leadership, commercial stakeholders, offtakers, and regulatory requirements
- Monitor fleet performance using SCADA, operational analytics, and field data to identify performance issues, operational losses, and reliability risks
- Analyze solar and battery system performance to improve availability, increase production, and reduce downtime
- Lead root cause investigations for performance events and coordinate corrective actions with Operations, Engineering, and OEM partners
- Conduct site visits to validate instrumentation, assess plant performance, and support operational readiness
- Manage ERCOT operational requirements, including resource registration, telemetry compliance, seasonal ratings, CDR reporting, and ongoing market readiness
- Partner with the Qualified Scheduling Entity (QSE) to ensure assets remain dispatch-ready and capable of supporting energy and ancillary services markets
- Coordinate ancillary service qualification and maintenance testing while supporting compliance with ERCOT protocols and market requirements
- Lead technical responses to ERCOT requests by analyzing operational data, telemetry, and plant performance
- Monitor battery availability, state of charge, cycling performance, and operational readiness to maximize market participation
- Lead technical investigations into battery events and coordinate troubleshooting with OEM partners, including Tesla or comparable providers
- Track operational issues that could impact commercial performance, ancillary service participation, or regulatory compliance
- Identify and implement continuous improvements that enhance battery reliability and long-term system performance
- Develop scalable reporting tools, dashboards, and data pipelines that improve operational visibility across the fleet
- Partner with Power Factors and internal stakeholders to enhance analytics, operational loss accounting, event management, and forecasting capabilities
- Develop and maintain operational procedures, incident response workflows, and technical documentation that improve consistency and execution
- Identify opportunities to improve operational processes, data quality, and reporting efficiency
- Partner with Engineering, Asset Management, Finance, EPC contractors, OEMs, and Operations teams to support commercial operations and portfolio performance
- Support project transitions from construction through commercial operations, including commissioning, operational readiness, and ERCOT Part 3 activities
- Coordinate high-priority operational issues across internal and external stakeholders, ensuring timely communication and resolution
- Provide technical insight that supports forecasting, offtaker reporting, financing activities, and strategic decision-making
Skills
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
- 5–10 years of experience supporting utility-scale solar, battery energy storage, power generation, or grid operations
- Strong knowledge of ERCOT market operations, telemetry, ancillary services, resource registration, and compliance requirements
- Experience with SCADA, Energy Management Systems (EMS), historian platforms, and revenue-grade metering systems
- Experience configuring or administering Power Factors or a similar asset performance management platform
- Proven ability to analyze operational performance, identify root causes, and translate technical data into actionable recommendations
- Experience collaborating across Engineering, Operations, Commercial, and external partners to resolve complex technical issues
- Strong communication, organizational, and project management skills, with the ability to manage multiple priorities in a fast-paced environment
- A collaborative, proactive, and continuous improvement mindset that supports cross-functional success
- Experience supporting Tesla Megapack or comparable battery energy storage technologies
- Experience with OSIsoft PI or similar historian platforms
- Familiarity with weather forecasting, operational loss accounting, and performance analytics
- Experience supporting commissioning and commercial operations for utility-scale energy projects
Benefits
- Equity Grant, giving you a meaningful stake in our parent company.
- 100% premium coverage for you and your dependents on medical, dental, and vision
- Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
- Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven
- Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
- $150 monthly food stipend
- $150 monthly reimbursement for cell phone and internet
- Pet insurance allowance
- Full home office setup
- Free access to UrbanSitter with $625 in quarterly company-paid credits
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