Note: The job is a remote job and is open to candidates in USA. Client Industries is building longevity-focused facilities through a retail-partnership franchise model. The Operations Manager will lead facility construction, vendor and contractor relationships, cross-functional coordination, budgeting, branding, and the development of scalable systems for multi-site and future franchise rollouts.
Responsibilities
- Own end-to-end execution of the flagship facility build-out and subsequent multi-site rollout, ensuring each location follows a consistent operational, physical, and brand concept
- Lead all aspects of the physical build-out process: construction, permitting, contractor coordination, timelines, and site readiness
- Source, negotiate with, and manage all vendor and contractor relationships involved in construction, fixtures, and site setup
- Own project budgets across concurrent sites - track spend against forecast, flag variances, and make real-time trade-off decisions to keep projects on track
- Hire, onboard, and manage every team member and vendor involved in a given build-out, from contractors to on-site staff, ensuring accountability and clear ownership at each stage
- Partner with brand/marketing on in-store branding, signage, and packaging elements to ensure a consistent look and feel across all locations
- Act as the connective tissue across internal teams (compliance, product, marketing, finance) and external partners (contractors, landlords, vendors, and eventually franchise partners) to keep every workstream aligned
- Build the playbooks, SOPs, and systems that make future site and franchise rollouts repeatable and scalable
- Lay the groundwork for a future franchise model, including standards and operational documentation franchisees will eventually follow
- Travel to active project sites as needed (up to 50%)
Skills
- 5+ years of experience in construction project management, retail/franchise build-outs, or multi-site operations management
- Direct experience with franchise rollouts or opening multiple physical retail/commercial locations
- Strong background in the physical/construction side of site build-outs (permitting, general contracting, timelines, site readiness)
- Proven vendor and contractor relationship management, including negotiation
- Experience owning budgets across multiple concurrent projects
- Highly cross-functional - comfortable working with internal teams and external partners simultaneously, and translating between the two
- Sharp attention to detail balanced with the ability to make sound decisions quickly and with incomplete information
- Comfortable operating with a high degree of autonomy and ambiguity
Benefits
- Remote (U.S.) work arrangement
- Full-time employment
Company Overview
Company H1B Sponsorship