Note: The job is a remote job and is open to candidates in USA. Compute Exchange is the world’s first open exchange for compute, designed to benefit both buyers and sellers of GPU and other compute resources. The Operations Manager will oversee day-to-day marketplace operations, ensuring smooth transaction flows and optimizing operational performance.
Responsibilities
- Oversee day-to-day marketplace operations
- Ensuring smooth transaction flows
- Timely onboarding of buyers and providers
- High reliability of operational processes
- Monitoring and optimizing operational performance metrics
- Coordinating with product, engineering, and customer support teams
- Implementing process improvements to enhance efficiency and user experience
- Managing operational documentation
- Developing standard operating procedures
- Supporting compliance and risk management practices related to marketplace activities
- Help forecast operational needs
- Support scaling initiatives
- Contribute to strategic planning for platform growth
Skills
- Operational management skills, including process design, workflow optimization, and performance monitoring
- Marketplace or SaaS operations experience, with familiarity in managing online platforms or digital products
- Strong analytical and problem-solving skills, with the ability to interpret data and drive data-informed decisions
- Project management capabilities, including coordinating cross-functional teams and delivering initiatives on schedule
- Excellent written and verbal communication skills, with a focus on clear documentation and stakeholder communication
- Experience with tools such as spreadsheets, dashboards, CRM or ticketing systems, and collaboration platforms
- Bachelor's degree in Business, Operations Management, Engineering, or a related field, or equivalent practical experience
- Ability to work independently in a remote environment, manage multiple priorities, and adapt to a fast-paced setting
- Demonstrated commitment to inclusive, ethical, and non-discriminatory practices in operations and team collaboration
- Background in technology, cloud infrastructure, or compute/GPU ecosystems is highly beneficial
Company Overview