Note: The job is a remote job and is open to candidates in USA. Birth Control Pharmacist is a nationally recognized, mission-driven organization expanding access to contraception through pharmacist-prescribed birth control. The Operations Director will lead day-to-day operations across people operations, finance, compliance, business administration, and project management while partnering with the CEO to build scalable systems and support organizational growth.
Responsibilities
- Develop, document, and continuously improve organizational systems, workflows, and standard operating procedures (SOPs)
- Build operational infrastructure that supports organizational growth and long-term scalability
- Identify operational bottlenecks and proactively implement process improvements
- Establish organizational policies, documentation standards, and operational best practices
- Lead cross-functional project management across organizational initiatives
- Monitor priorities, timelines, deliverables, and organizational goals to ensure consistent execution and accountability
- Lead recruitment, hiring, onboarding, and offboarding processes
- Develop and maintain job descriptions and hiring workflows
- Screen applicants and coordinate interviews with hiring managers
- Manage hiring documentation, including I-9 verification and E-Verify compliance
- Maintain employee handbook, HR policies, and employment documentation in partnership with HR consultants
- Coordinate payroll, employee benefits, and compliance training
- Lead annual performance review processes, goal setting, compensation planning, and bonus administration
- Support workforce planning, leadership development, and organizational accountability
- Foster a collaborative, high-performing remote culture grounded in communication, ownership, and continuous improvement
- Review financial statements and organizational performance metrics
- Monitor organizational budgets and financial performance
- Develop operational dashboards and reporting systems for leadership
- Support annual budgeting and financial forecasting
- Partner with external accounting professionals to ensure sound financial operations
- Oversee contractor payments, vendor invoices, expense reimbursements, and purchasing processes
- Manage software subscriptions, operational technology, and vendor relationships to maximize organizational efficiency
- Partner closely with the CEO to translate strategic initiatives into operational plans
- Develop measurable goals, milestones, and accountability systems
- Track key organizational performance indicators (KPIs)
- Provide regular operational and financial reporting to executive leadership
- Monitor organizational priorities and proactively address risks or barriers to execution
- Lead continuous improvement initiatives across all operational functions
- Oversee business registrations, insurance programs, contracts, and organizational filings
- Serve as the primary liaison with legal counsel and external consultants
- Coordinate contractor agreements and organizational documentation
- Maintain compliance with employment laws, grant requirements, and applicable regulatory standards
- Ensure organizational records remain accurate, secure, and up to date
Skills
- * Must legally reside in the US and all work must be completed in the US (due to federal funding requirements). Specifically, must legally reside in **CA**, IA, IL, IN, MA, MD, MO, or NY
- * Bachelor's degree in Business Administration, Operations Management, Human Resources, Finance, Healthcare Administration, or a related field, or equivalent professional experience
- * 5+ years of progressive leadership experience in operations, business administration, project management, healthcare administration, or organizational leadership
- * Demonstrated success building systems and operational infrastructure within a growing organization
- * Experience leading or supporting multiple operational functions including finance, HR, compliance, project management, and business operations
- * Experience managing budgets and interpreting financial reports
- * Exceptional organizational, project management, and communication skills
- * Ability to independently prioritize competing initiatives in a fully remote work environment
- * Strong judgment, discretion, and professionalism when handling confidential information
- * Continuous improvement mindset with outstanding analytical and problem-solving abilities
- * Experience partnering directly with founders, CEOs, or executive leadership teams
- * Experience in healthcare, public health, nonprofit, education, or mission-driven organizations
- * Experience supporting grant-funded organizations or federally funded programs
- * Experience leading distributed or fully remote teams
- * Experience implementing operational software, workflow systems, and CRMs (Monday.com, etc.)
- * Experience managing contracts, vendor relationships, insurance, and corporate administration
- * Passion for reproductive rights, healthcare innovation, and expanding access to care
Benefits
- Health, dental and vision coverage
- Paid holidays and time off policies
- Fully remote position with flexible work hours
- Monthly in-person leadership meetings throughout Southern California
Company Overview