Note: The job is a remote job and is open to candidates in USA. Lago is a global company operating in the e-commerce sector. The Operations Data Validation & Reconciliation Specialist safeguards the accuracy and integrity of operational reporting across the supply chain by investigating discrepancies, monitoring error logs, and documenting root causes. The role collaborates with operations, inventory, and IT/systems teams to resolve data issues and implement lasting fixes.
Responsibilities
- Performs deep-dive root-cause analysis (e.g., system mismatches, manual data entry errors, sync failures) on operational report discrepancies across Purchase Order Validations, Build Validations, Inbound vs. Outbound Validations, and Item Receipt Validations
- Continuously monitors error logs and maintains up-to-date tracking in Asana, logging daily summaries that detail remaining unresolved error counts and absolute error rates, specific investigative findings and underlying root causes, and operational or technical blockers impeding resolution
- Identifies, documents, and escalates system flagging errors to refine validation accuracy, including false positives (non-issue records incorrectly flagged as system errors) and false negatives (operational discrepancies that bypassed system detection)
- Collaborates with operations, inventory, and IT/systems teams to resolve systemic data bugs and implement long-term fixes
- Other duties as assigned
Skills
- 2+ years of experience in inventory control, supply chain operations, data auditing, or systems reconciliation
- Strong analytical and problem-solving skills, with the ability to investigate complex data issues to their root cause
- Proficiency in ERP/WMS systems, Excel/Google Sheets, and project management tools (Asana)
- High attention to detail and a proactive approach to communicating findings and blockers
- Good verbal and written communication skills, with the ability to work effectively across operations, inventory, and IT/systems teams
Benefits
- Work from anywhere—our team is global, and we value work-life balance.
- As a key player i you’ll have the chance to shape your role and grow with us.
- Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
Company Overview